Kassandra Michel Email & Phone Number

Las Vegas, Nv, Us

Places 1200 outbound calls monthly to collect payment for delinquent accounts, ensuring customers are up to date with their payments while also retaining them as clientsNegotiating settlements and payment plans with owners of delinquent accounts, improving customer satisfaction and account recovery rates.Maintained accurate records and ensured data security, adhering to privacy policies and company regulationsUtilizes strong attention to detail and problem-solving abilities to track payment histories, identify discrepancies, and recommend solutions for overdue accounts, improving recovery ratesEffectively communicating with customers to negotiate payment plans and resolve overdue accounts, utilizing strong interpersonal skills and attention to detail to ensure accurate record-keeping and maintain positive client relationships

North Las Vegas, Nevada, United States

Achieved productivity targets by picking and packing up to 100 items per hour, consistently meeting warehouse goals. Adhered to company security protocols, ensuring the safe handling and tracking of inventoryAccurately processed and fulfilled customer orders, leveraging strong organizational skills and attention to detail to ensure timely and error-free shipments while maintaining a high level of productivity in a fast-paced environmentCollaborated with team members to efficiently manage inventory, organize stock, and fulfill high-volume orders, ensuring smooth operations and meeting daily targets in a cooperative and supportive work environment

Las Vegas, Nevada, United States

Managed check-in stations for 60-80 timeshare owners and potential clients daily, ensuring a seamless and welcoming experience for all guestsMaintained and organized presentation areas, consistently upholding high standards of cleanliness and readiness to create a professional and comfortable environmentStrategically assigned sales representatives to presentation schedules based on expertise, optimizing customer engagement and delivering tailored, high-quality presentations