Kassandra Plummer Email & Phone Number

St Catharines

• Accountable for training new employees using agency expectations and standards • Corresponding with management when necessary • Responsible for role-modeling a high level of service delivery• Demonstrating consistency of care and clarifying agency expectations • Provide support to new staff as they learn on the job skills

St. Catharines

•Work with ten individuals in a communal setting, with a primary diagnosis of acquired brain injury and varying secondary diagnoses ranging from psychiatric, visual or physical disabilities• Form rapport and create an environment of trust and consistency with the clients • Utilizing active listening skills, remodeling/teaching coping skills to clients in distress or crisis • Using collaborative problem solving and crisis management when necessary • Implementing individualized rehabilitation plans, including, behaviour support plans, general skill support plans, and health care support plans • Completing necessary documentation such as, case notes, client incident accident reports, and appointment summary notes

Toronto, Ontario, Canada

• Provide national 24-hour, anonymous phone and web counselling • Provide information about other services when children and young adults express need• Duty to report when identifying information present.• Use different counselling modalities (solution focused, crisis intervention, narrative therapy)• Excellent communication skills, able to create and maintain trusting relationships with youth, as they define themselves • The ability to engage clients in non-judgemental problem solving

St Catharines, Ontario, Canada

• Work with siblings of children diagnosed with Autism Spectrum Disorder• Responsible for lesson planning, for each evening • Support children as they expressed their feelings and experiences around having a sibling diagnosed with Autism Spectrum Disorder• Responsible for writing short reports to parents at the end of the ten week session

Bachelor'S Degree, Psychology

Graduate Certificate, Human Resource Management