As an Information Technology Consultant at Geek Squad and a Shift Lead at Best Buy, I provide technical support and problem solving to customers and employees, while also administering the daily operations of order management and sales of the store. I have over a year of experience in the retail and IT industry, where I have developed and demonstrated my skills in computer hardware, customer service, communication, and leadership. I am passionate about helping people with their technology needs and ensuring a positive and productive work environment. I am always eager to learn new things and improve my knowledge and skills in the IT field. My goal is to deliver high-quality service and solutions that meet and exceed customer expectations and business objectives.