Kassandra Dickson Email & Phone Number

Tukwila, Washington, United States

As an Assistant manager my main tasks included:1) Assisting the store manager with daily operations, including inventory management, customer service and loss prevention.2) Maintaining a clean and organized store environment, ensuring that visual merchandising standards are met. 3) Resolving customer complaints and addressing issues in a timely and professional manner. Participating in store meetings and contributing to the development of strategies to increase store performance. 4) Participating in store meetings and contributing to the development of strategies to increase store performance.

 Provided full time child care for one boy from age 3 to 5, and one girl from age 1 to 3.  Prepared weekly meal plans, and performed miscellaneous housekeeping duties.  Created a schedule that incorporated balanced meals, adequate rest, and educational and leisure activities.  Provided daily tutoring sessions covering topics such as reading, writing, math, science, and art.

Bothell, Wa

Support Customer Access Center by answering inbound calls and completing transactions such as transferring service, setting up payment arrangements, reconnect service orders, reporting outages, as well as other tasks and inquiries.

Seattle, Wa

Managed, trained, and assigned tasks for team of 80 people.Accessed database to confirm attendant’s payments.Addressed questions and concerns with registration process.

Johnson City, Tn

Responsible for understanding customer’s concerns and selling primary products provided by AT&T.

Monroe, Wa

Maintained amount of supply in store by using computer systems.Navigated computer systems for special or overnight orders for returning customers.Certified in using order picker and carpet cutter