Kassem Al Ashek Email and Phone Number
Kassem Al Ashek personal email
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Passionate and detail-oriented professional with over 25 years of experience in the hospitality industry, I bring a wealth of skills and expertise to the General Manager role. Committed to achieving the highest standards in guest satisfaction while balancing financial targets, I operate efficiently and lead by example, expecting excellence from my team. My focus on continuous training and coaching underscores my commitment to service excellence. Demonstrated excellence in efficiently managing hotel operations, minimizing operational expenses, and maximizing revenue and profits. Proficient in strategic revenue management. Proven record of accomplishment in developing and planning new opening projects, creating business plans with critical paths, and achieving financial goals. Expertise in hotel budgeting, forecasting, and administration, with a history of surpassing financial targets and contributing to healthier financial recovery. Valuable exposure to diverse cultures, highlighting my understanding of the importance of emotional intelligence and strong interpersonal skills. Substantial hands-on experience in the hospitality industry, with the ability to anticipate potential problems and implement effective resolution measures. Led commercial teams to secure YTD TORE $400K above budget, achieve a ranking of 1 out of 5 in RGI, and deliver a YOY growth of 510% vs. 43% for the comp-set. Successfully managed the renovation of Ayam Zaman Lebanese restaurant, doubling up revenues and unlocking potential revenue. Led the management of OSC meal boxes for MOI Kuwait Election, generating a total revenue of KWD 30,660 in F&B – OSC. Confident in my ability to contribute significantly to your prestigious company, I am dedicated to motivating teams by providing room for involvement, growth, and success.
Holiday Inn Riyadh Al Malaz
View- Employees:
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General ManagerHoliday Inn Riyadh Al Malaz Oct 2024 - PresentRiyadh, Saudi Arabia -
General ManagerHoliday Inn & Suites Kuwait Salmiya Apr 2023 - Oct 2024KuwaitProperty Management Oversight:Managed a hotel encompassing 189 rooms, 92 business suites, 6 Specialty Cuisines, 3 Ballrooms, 25 Meeting Rooms, and Outside catering.Technology Advancements Implementation:Successfully introduced technological upgrades, including IHG Connect, Ving card door locks upgrade, and IHG-provided MX85 admin firewall migration.Exemplary Hotel Metrics in 2023:Exceeded target results in 2023 Hotel Metrics, achieving KWIME 7/9 and KWIHM4/4, enhancing guest satisfaction through personalized service initiatives.IHG One Rewards Program Implementation:Implemented the IHG One Rewards loyalty program, resulting in a LEE of 20.47% MTD /22.44% QTD as of Dec 8, 2023, and securing a total of 350K IHG One Rewards points.Strategic Business Relations:Developed a broad network among government, corporate, and suppliers, fostering strong business relations with owners and representatives. -
Hotel Manager (Acting General Manager)Holiday Inn & Suites Kuwait Salmiya Dec 2021 - Oct 2024KuwaitDeveloping and Implementing Engagement Programs:Devise and put into action engagement initiatives in line with the hotel's service philosophy, aiming to boost team morale and foster cohesion.Executing Succession Planning Strategies:Formulate and execute strategies for succession planning, ensuring the establishment of a resilient team capable of meeting future organizational requirements.Performance Monitoring and Development:Establish and oversee performance and development objectives for team members, providing mentorship and coaching to enhance overall performance.Budget Development and Management:Formulate and manage annual budgets encompassing capital, cash flow, and sales and marketing plans. This includes precise forecasting and expenditure control.Financial Analysis for Optimization:Scrutinize financial data to optimize revenue, ensure future profitability, and maximize return on investment, all while ensuring compliance with business and hospitality laws. -
Executive Assistant ManagerIntercontinental Hotels Group (Ihg®) Mar 2018 - Nov 2021KuwaitStrategic Brand Positioning:Implementing a strategic application of the brand's value proposition to consistently set brands apart in the market and cater to specific customer needs.Comprehensive Market Insight:Utilizing deep market knowledge to craft memorable customer experiences and inspire team members to achieve excellence.Leadership in Talent Management:Taking the lead in talent acquisition and retention, promoting collaboration, and fostering an environment that encourages team members to contribute their best.Sales Training and Professional Development:Conducting sales training, delivering constructive feedback, and providing coaching to facilitate the professional development of team members.Effective Performance Management:Demonstrating commitment and taking action across regional, brand, and functional boundaries to achieve optimal service levels. Additionally, capitalizing on opportunities through effective performance management. -
Director Of Food&BeverageIntercontinental Hotels Group (Ihg®) Mar 2015 - Feb 2018KuwaitSupervise the Operations of Restaurants, Banquets, Bars, Kitchen, and Catering:Manage and oversee the operations of restaurants, banquets, bars, kitchen, and catering to ensure seamless and effective functioning.Perform Training Needs Analyses for F&B Staff:Conduct analyses to identify training needs within the Food and Beverage (F&B) departmental staff.Strategic Oversight for Efficiency and Service Excellence:Implement strategic oversight to enhance operational efficiency and achieve service excellence.Cultivate a Culture of Continuous Improvement:Foster a culture of ongoing improvement through leadership and training initiatives within the team.Coordinate and Collaborate Across F&B Units:Work collaboratively to coordinate F&B units, promoting operational excellence through effective communication and collaboration. -
Executive ChefIntercontinental Hotels Group Jan 2009 - Feb 2015KuwaitMenu Planning and Culinary Innovation:Develop and curate innovative and diverse menus that align with the hotel's brand and cater to guest preferences.Stay abreast of culinary trends, sourcing high-quality ingredients, and incorporating creative elements into dishes to enhance the dining experience.Kitchen Operations Management:Oversee all aspects of kitchen operations, ensuring efficiency, cleanliness, and adherence to food safety standards.Manage kitchen staff, including recruitment, training, and supervision, to maintain a skilled and motivated team.Cost Control and Budget Management:Implement cost-effective measures to manage food and labour costs while maintaining high-quality standards.Collaborate with the hotel management to establish and manage the kitchen budget, optimizing resources for maximum profitability. -
Executive Sous ChefHoliday Inn & Suites Kuwait Salmiya Feb 2005 - Jan 2009SalmiyaCulinary Leadership:Provide strong culinary leadership, overseeing kitchen operations and ensuring the execution of high-quality dishes in alignment with the hotel's standards.Menu Development and Execution:Collaborate with the Executive Chef in menu planning, development, and effective execution, focusing on creativity, quality, and guest satisfaction. -
Chef De CuisineCrowne Plaza Kuwait Al Thuraya City Nov 2003 - Jan 2005Kuwait -FarwaniyaMenu Conceptualization and Development:Lead the conceptualization and development of menus, ensuring culinary excellence and alignment with the restaurant's theme and target audience.Kitchen Management and Execution:Oversee kitchen operations, manage staff, and ensure the consistent delivery of high-quality dishes while adhering to food safety and hygiene standards. -
Senior Chef De PartieCrowne Plaza Kuwait Al Thuraya City Jun 2001 - Oct 2003Kuwait- FarwaniyaStation Management:Supervise and manage a specific section within the kitchen, ensuring efficient operations, timely food preparation, and maintaining quality standards.Team Coordination and Training:Collaborate with the Chef de Cuisine to coordinate the team, providing training, guidance, and support to junior kitchen staff, and ensuring seamless workflow. -
Assistant Kitchen ManagerTgifridays Alumni Sep 1998 - May 2001BeirutKitchen Operations Oversight:Oversee daily kitchen operations, ensuring efficiency, quality, and adherence to TGI Fridays standards in food preparation and service. -
Chef De PartieRiviera Hotel & Beach Resort Jun 1997 - Aug 1998BeirutStation Supervision:Supervise a specific section within the kitchen, managing food preparation, quality control, and ensuring timely service in line with the resort's culinary standards.Collaborative Kitchen Support:Collaborate with the culinary team to maintain smooth kitchen operations, contribute to menu development, and assist in training junior staff members.
Kassem Al Ashek Skills
Kassem Al Ashek Education Details
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The City University Of New OrleansA
Frequently Asked Questions about Kassem Al Ashek
What company does Kassem Al Ashek work for?
Kassem Al Ashek works for Holiday Inn Riyadh Al Malaz
What is Kassem Al Ashek's role at the current company?
Kassem Al Ashek's current role is Passionate Hospitality Leader | Driving Excellence in Operations| Gastronomy Enthusiast | Forward Thinking | Strategy Formulation | Pre-Opening | Transformational Leader..
What is Kassem Al Ashek's email address?
Kassem Al Ashek's email address is as****@****ail.com
What schools did Kassem Al Ashek attend?
Kassem Al Ashek attended The City University Of New Orleans.
What skills is Kassem Al Ashek known for?
Kassem Al Ashek has skills like Food And Beverage, Banquets, Pre Opening, Fine Dining, Hotels, Cuisine, Menu Development, Hospitality Management, Restaurants, Hospitality Industry, Hospitality, Culinary Skills.
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