·Create, remodel, execute and enforce the Policies and Procedures, Business Operating System and Product/Service Structure for the entire business·Provide oversight to company’s owner for business performance metrics that generate business insights and identify potential new business opportunities·Responsible for executing or delegating the tasks under each of the following departments/positions: HR, Marketing, Accounting, Receptionists, Sales, Office Manager and Community Outreach·Collaborate closely with other businesses and non-profits while creating partnerships within the community to develop new growth opportunities·Participate in weekly/ monthly meetings with owner to disclose regulatory exceptions, provide key market insights, and formulate recommendations·Initiate and respond to inquiries from clients, regulatory agencies, or health and wellness markets community in a professional manner·Design, execute and assess the ROI of each investment including short-term and long-term·Create and deliver an outstanding client experience from start to finish

This was the umbrella company for 4 escape rooms, a spa, telecommunications company as well as taking on clients for business management,events, social media, project management, ect…… this position was more than the title, I performed and Executed the following duties: -networking/building community connections-social media/ campaigns -events/team building/ community events -employee management/scheduling for 4 escape rooms -designing escape rooms games/ team building activities-sales for all businesses -customer service -SEO/website/ google-walk throughs/ helping with bids/ proposals -searching for material -finding leads/cold calls-building partnerships with other businesses

·Create, remodel, execute and enforce the Policies and Procedures, Business Operating System and Product/Service Structure for the entire business.·Collaborate closely with other businesses and non-profits while creating partnerships within the community to develop new growth opportunities·Create and build a network within the Health and Wellness Community·Monitor, update, create content, stay engaged with customers and local businesses on all social media platforms·Perform all receptionist duties as well as handling the responsibilities of Marketing, Sales and Community Outreach