Responsible for managing a highly productive fast-food chain in Mansfield, TX. Hired as Assistant Manager and then promoted to Co-Manager in 2021· Manage high volume of interactions in fast-paced environment by consistently delivering fast, knowledgeable support.· Exemplify consistent leadership by maintaining a strong system of communication between entry level teammates, management, and CEO· Offer exceptional hospitality when following up with customers to offer additional support and assert resolution satisfaction.· Organize meetings and update management team on changes to policy, procedures, menus, and event days.· Maintain bi-weekly payroll administration and weekly scheduling.· Create comprehensive daily reports on sales, expenses, and labor costs.· Engage and communicate with a broad range of leadership positions including vendors, in-franchise general managers, regional managers, and store owners.· Responsible for managing and protecting sensitive data such as employee personnel data, payroll information, business assets, accounts, and financial data.· Track ordering inventory including food, paper products, office supplies, and uniforms.· Manage scheduling for 30 employees, various vendors, service providers and catering events. Staying up to date with monthly limited time offers, menu changes and price adjustments.· Responsible for documenting and updating employee records, tracking progress and performance.· Cross-train staff in secondary roles to expand operational diversity.· Conduct administrative tasks such as bookkeeping using Quickbooks, onboarding of employees, filing and processing invoices, and scheduling interviews

Responsible for transcribing, formatting, inputting, editing, retrieving, copying, and transmitting data to help coordinate case preparation.· Organized and maintain law library and office file systems.· Assisted with case management and preparation.· Organized exhibits and files for senior legal staff.· Scheduled weekly meetings with clients.· Answered phone calls professionally, and courteously provided necessary information to clients, as well as professional staff.