Kassiani Mellos Email & Phone Number

Idaho, United States

United States

Greet patients’ with empathy, validate & enter their health information into electronic health records system. Compile, process & maintain patients’ files. Ensure confidentiality of patients’ records.

St. Louis County, Missouri, United States

Manage patients with their In-Home Care Plan, Agency Model, Primary Care, Respite and medications. Coordinate daily activities including bathing, laundry, organizing, cleaning and walking. Ambulating Assistance. Update documents, generate reports detailing care actions and charting. Entertain patients by creating art, playing games, reading and sharing stories.

St. Louis City County, Missouri, United States

Managed data, vendors, and insurance payments/reimbursements. Delegated office tasks to staff. Greeted patients professionally both in person and on the phone. Optimized provider scheduling and patient satisfaction with efficiency. Verified insurance benefits and collected patient charges. Maintained office inventory. Comforted patients by anticipated anxieties and effectively answered questions. Ensured availability of treatment information by retrieving patient records.

Portland, Oregon, United States

KBOO 90.7 FM, Portland, OR 10 years Receptionist-Volunteer Greeted customers while I facilitated warm relationships, answered and directed incoming phones calls to assure high quality customer service, scheduled appointments and managed office filing. Radio Host-Volunteer Created, managed, and produced a two-hour segment of my DJ live radio show: Brown Eyed Women on KBOO Grateful Dead & Friends. Interim Director of Underwriting-Paid Staff Scheduled studio time & took accurate messages. Managed all underwriting contracts. Followed FCC compliance to ensure accurate broadcasting. Secured all script underwriting announcements met deadlines. Handled correspondence with clients and generated new leads.