Kassidy Ballesteros Email & Phone Number

Westminster, CA, US

Huntington Beach, California, United States

Develop and execute training material facilitating seamless onboarding for new employees Create content for and manage all company social media accountsCoordinate company wide safety initiatives and ensure OSHA regulations are metManage all workers compensation claimsOversee and coordinate schedules for service techniciansPresent and implement policies.

Huntington Beach, California, United States

Cerritos, California, United States

Collaborated with management and crew to curate a welcoming, clean, and exceptional shopping experienceEngaged with customers to answer all product questions, make recommendations and build connections that inspire repeat clientele

Rancho Santa Margarita, California, United States

Vetted applicants, hired, and coached team members in food safety, customer service, and Wood Ranch cultureImplemented new communication systems within the takeout team to increase efficiencyConducted safety inspections for both FOH and BOHCreated systems to ensure proper maintenance of cleanliness standardsCollaborated with kitchen team members to achieve.

Irvine Spectrum

Trained and led junior employees both in Irvine and with an elite team of trainers at a new store openingMultitasked under high pressure situationsMet guest needs with attention to detailActed as a phone representative answering menu or restaurant questions, taking and confirming reservations, etcHandled multiple cash drawers, balanced safe, and.

Promoted from host to service partner within a month of hiringCoordinated all orders that left the kitchenDelivered meals & excellent service to all guests

Aliso Viejo, CA

Taught 40+ elementary aged childrenPrepared engaging lessons for small groupsCreated a warm and friendly environment for children and parents

Associates Degree, Business/Corporate Communications

Education record