Kassie Arps Email & Phone Number

Milledgeville, Georgia, United States

• Managing the creation of social media & public relations content for all programs of leadership at Georgia College – over 50 posts, flyers, booklets, and programs.
• Working with multiple social media sites to coordinate accurate, influential, and creative engagement with all stakeholder groups of programs (1k+ followers on platforms, 50-100+ attendees per event).
• Communicating effectively with the director of Leadership Programs to create successful marketing campaigns.
• Organizing and running events on campus such as Usery Forums on Leadership, receptions, awards ceremonies, and other events.
• Collaborating closely with other specialists to create a cohesive integrated marketing communications strategy that embodies Leadership Programs' slogan "For the Public Good."
• Helping with administrative duties including creating and distributing sponsorship brochures, educational mentorship welcome packets, and letters of acceptance for multiple programs.

United States

• Supervise a team of 100 lifeguards at 9 facilities.
• Plan and conduct in-services and clinics for lifeguards to enhance their skills and knowledge of pool safety procedures.
• Organize and facilitate corporate outings and events, promoting team cohesion and client satisfaction.
• Maintain regular communication with Homeowner Associations (HOAs) to address pool-related concerns and ensure compliance with regulations.
• Proactively resolve conflicts and addressed customer complaints, fostering a positive and safe environment for pool patrons.

United States

• Managed operations at 11 pool facilities, overseeing daily activities, maintenance, and staff performance.
• Created and maintained schedules for lifeguards, ensuring adequate coverage and efficient allocation of resources.

United States

• Maintained a strong focus on customer service, ensuring that patrons had a positive experience and addressing any concerns promptly and effectively.
• Proactively maintained facilities, identifying and addressing maintenance issues to prevent downtime and ensure a safe and enjoyable environment for patrons.

United States

Led other life guards and ran stations at in-services and clinics

United States

Customer service

United States

Milledgeville, GA

• Formulating ad sales plans to generate revenue for the student newspaper, identifying target markets and implementing strategies to attract local businesses.
• Pitching advertising options to local businesses, highlighting the benefits of advertising in the student newspaper and tailoring proposals to meet their specific needs and budget.
• Supervising practicum students, providing guidance and support in selling advertising space, developing sales strategies, and achieving sales targets.
• Managing advertising operations, including ad placement, billing, and client relations, ensuring smooth and efficient processes.

United States

United States

Bachelor Of Arts - Ba, Mass Communication And Rhetoric, 4.00

Activities and Societies: Honors society (Eta Sigma Alpha), Public Relations Student Society of America (PRSSA), Georgia College & State.

Highschool Diploma, 4.0

Activities and Societies: Student ambassador, drama club, choir