As the Director of Finance at AACT, I play a vital role in overseeing and managing the financial operations of our organization. This position contributes to the strategic planning, financial analysis, and decision-making processes at the organization. In this position, I lead and manage the finance team—comprised of the Accounting, Revenue Cycle and People Operations departments. I oversee the day-to-day operations of the financial department to ensure efficient and accurate financial processes and procedures as well as collaborating with cross-functional teams and departments to align financial goals and strategies with organizational objectives. My duties include performing all GAAP-appropriate bookkeeping functions within QuickBooks software and generating analytical reports - including audit reports for cash receipts, accounts payables and receivables, expenditures, and profits and losses. I assist with the preparation of all financial and KPI reporting as well as ensuring proper expense management and accounts payable activities. Additionally, I have implemented a new HRIS and payroll system as well as process company-wide payroll and billing, which includes insurances and government plans (AHCCCS). I oversee the Revenue Cycle department, reconciling revenue and billing discrepancies, evaluating billing, reconciliation and payment process for efficiency, and credentialing providers.

As Business Operations Manager of the Financial Accounting and Operations Department for W.P Carey School of Business, I assisted with planning, organizing and coordinating the business operations functions in accordance with established goals, priorities, time limitations, funding limitations for graduate programs. My duties included preparing quarterly and annual budget forecasts, presenting forecasts finding and offering recommendations for planned budgets. I oversaw a variety of account expenditures, maintaining and reconciling detailed budgets for various accounts, advises and/or determines which expenditures are within the budget guidelines; and inform program management of irregularities and proceeds with corrective action.Additionally, I managed the processing of travel reimbursements, purchase of supplies, services, and equipment with use of P Card and other purchasing documents in accordance with established procurement and financial policies. My duties included processing student deposit and tuition transactions and resolving program changes and refunds. Working closely with graduate program leadership is essential as I organized and prepared departmental administrative and financial reports; analyzed, summarized and interpreted information, and recommended or implemented action to be taken.

As Director of Operations, I develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Maintain contracts and compliance with various school districts, insurance companies, and government agencies. Within two years, I was promoted from Administrative Operations Manager to Director of Operations. Upon analyzing the aging reports, I identified inconsistencies in the accounts receivable protocols and procedures, leading to a collection of outstanding debt and a significant decrease in write-offs for the organization. I collaborate with department heads to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters. Maintain working relationships with all other directors to ensure effective coordination of all company activities in support of corporate objectives. I oversee the day-to-day activities of the company, ensuring that the organization is managed and performing at full capacity.

As a Substitute Teacher, I managed classroom behavior, quickly interpreted lesson plans, and created reports to inform the students’ permanent teacher of their success. I created an encouraging learning environment by creating a cohesive and consistent learning experience, adapting teaching methods and individualizing instruction, and fostering a positive learning environment that promoted student engagement and participation.

As Vice President of Operations, I oversaw the clinical, administrative, grant writing, and outreach departments. Working in the non-profit organization management industry, I analyzed and created budgets based on in-kind and monetary donations and grants as well as revenue from our services. I was promoted from Project Assistant to Program Assistant, Program Manager, Manager of Internal Operations, and lastly Vice President of Operations. I implemented a multitude of software to increase efficiency including a patient contact system, Electronic Health Record Platform, and donor contacting software. In collaboration with the President and directors, I collected, analyzed, and reported metrics and data from the operational team to develop strategies for improved workflow, higher profits, and improved company stability. I created and fostered relationships with many school and city officials as well as local vendors to plan and execute charity events and ongoing collaborations with university students in providing hands-on training experiences.