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Kasun Sameera Email & Phone Number
Specialist - Customer services and Quality in Research and development.
at
Programus Ltd
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Specialist - Customer services and Quality in Research and development.
Location
Gampaha District, Western Province, Sri Lanka
Company size
Who is Kasun Sameera? Overview
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Quick answer
Kasun Sameera is listed as Specialist - Customer services and Quality in Research and development. at Programus Ltd, a with 91 employees, based in Gampaha District, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Kasun Sameera.
Kasun Sameera previously worked as Specialist - Customer services & Quality in Research & development. at Programus Ltd and Senior Customer Service Consultant at Expats Holidays. Kasun Sameera studied at Ananda College.
Company email context
Email format at Programus Ltd
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Programus Ltd
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Profile bio
About Kasun Sameera
With my experience as a customer service specialist and my Post Graduate qualification in Strategic Management and Leadership.My work experience includes a range of positions in customer service and quality, starting with my current role as a Specialist in Customer Services & Quality in Research and Development, where I have been responsible for leading quality improvement initiatives, handling customer complaints, and ensuring high levels of customer satisfaction. Additionally, I worked as a Customer Service Consultant & Accounts Manager and Senior Customer Service Consultant. I also have experience working as a Customer Services Agent at Hamad International Airport, and as a Customer Relations & Marketing Executive and Membership Services Executive for a period of four years at Royal Colombo Golf Club - Sri Lanka.
Current workplace
Kasun Sameera's current company
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Programus Ltd
7 roles
Kasun Sameera work experience
A career timeline built from the work history available for this profile.
Specialist - Customer Services & Quality In Research & Development.
Currentover 15 years of experience developing the world's leading software for the Telecom and Events and Venues industries. Programus has a unique blend of software specialists with years of experience working harmoniously with high profile industry experts and key backbone providers.
Apr 2020 - Present
Senior Customer Service Consultant
* Personally handle high-end expats clients' travel requirements.* Handled after-sales surveys to improve the quality of service.* Maintain a database.* Complaint management.* Liaise with world wide hotels and tour operators.
Sep 2019 - Mar 2020
Customer Experience Executive
* Provide product support by handling clients' calls.* Handle customers complaints
Jun 2018 - Jun 2019
Customer Services Agent
* Handle passengers with reduced mobility up to board the flight.* Boarding gate documentation tasks.
Oct 2016 - Aug 2017
Customer Relations Executive (Sales & Mkt)
* Handle customer complaints.* Preparing the customer database.* Conduct marketing campaigns.* Following up on Sales team activities.
Sep 2015 - Sep 2016
Membership Services Executive
* Handle member's complaints.* Conduct new membership interviews.* New membership enrollment process. (Create member's accounts, Handling new membership payments, Payments debits /credit process).* Supervising Gym and gents room staff (Roasters, OT, General working Issues)* Assisting with Golf tournaments. (Scoring, arrange sponsorship, handling entrance fees)
Dec 2011 - Sep 2015
Team & coworkers
Colleagues at Programus Ltd
Other employees you can reach at optimosoftware.co.uk. View company contacts for 91 employees →
KS
Kishome Sivarajah
Colleague at Programus LtdColombo, Western Province, Sri Lanka
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MJ
Malar Jeyarajah
Colleague at Programus LtdWallington, England, United Kingdom
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MA
Mohammed Ayaz
Colleague at Programus LtdGampaha, Western Province, Sri Lanka
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SJ
Samuditha Jayawardena
Colleague at Programus LtdGalle, Southern Province, Sri Lanka
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DH
Demith Hettiarachchi
Colleague at Programus LtdColombo, Western Province, Sri Lanka
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MG
Manura Gajanayake
Colleague at Programus LtdSri Lanka
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SK
Shamindri Kasturiarachchi
Colleague at Programus LtdGampaha, Western Province, Sri Lanka
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EH
Eric Hensman
Colleague at Programus LtdSri Lanka
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AD
Amila Dilshan
Colleague at Programus LtdColombo, Western Province, Sri Lanka
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AS
Amila Sampath
Colleague at Programus LtdSri Lanka
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Kishome Sivarajah
Colleague at Programus LtdColombo, Western Province, Sri Lanka
View →
MJ
Malar Jeyarajah
Colleague at Programus LtdWallington, England, United Kingdom
View →
MA
Mohammed Ayaz
Colleague at Programus LtdGampaha, Western Province, Sri Lanka
View →
SJ
Samuditha Jayawardena
Colleague at Programus LtdGalle, Southern Province, Sri Lanka
View →
DH
Demith Hettiarachchi
Colleague at Programus LtdColombo, Western Province, Sri Lanka
View →
MG
Manura Gajanayake
Colleague at Programus LtdSri Lanka
View →
SK
Shamindri Kasturiarachchi
Colleague at Programus LtdGampaha, Western Province, Sri Lanka
View →
EH
Eric Hensman
Colleague at Programus LtdSri Lanka
View →
AD
Amila Dilshan
Colleague at Programus LtdColombo, Western Province, Sri Lanka
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AS
Amila Sampath
Colleague at Programus LtdSri Lanka
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2 education records
Kasun Sameera education
Education record
Edexcel Btec Level 7 In Strategic Management & Leadership (Qcf), Business Administration And Management, General
FAQ
Frequently asked questions about Kasun Sameera
Quick answers generated from the profile data available on this page.
What company does Kasun Sameera work for?
Kasun Sameera works for Programus Ltd.
What is Kasun Sameera's role at Programus Ltd?
Kasun Sameera is listed as Specialist - Customer services and Quality in Research and development. at Programus Ltd.
Where is Kasun Sameera based?
Kasun Sameera is based in Gampaha District, Western Province, Sri Lanka while working with Programus Ltd.
What companies has Kasun Sameera worked for?
Kasun Sameera has worked for Programus Ltd, Expats Holidays, Dialog Axiata Plc, Qatar Aviation Services, and Hyundai Motor Company (현대자동차).
Who are Kasun Sameera's colleagues at Programus Ltd?
Kasun Sameera's colleagues at Programus Ltd include Kishome Sivarajah, Malar Jeyarajah, Mohammed Ayaz, Samuditha Jayawardena, and Demith Hettiarachchi.
How can I contact Kasun Sameera?
You can use AeroLeads to view verified contact signals for Kasun Sameera at Programus Ltd, including work email, phone, and LinkedIn data when available.
What schools did Kasun Sameera attend?
Kasun Sameera studied at Ananda College.
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