Roles and responsibilities- Product Management * Lead and execute product fixes, updates, and enhancements in close collaboration with stakeholders. * Develop and maintain a comprehensive technical product roadmap, outlining the strategy and development milestones for our offerings.- Portfolio Ownership * Take ownership of the existing product portfolio, analyzing its performance and identifying areas for… Show more Roles and responsibilities- Product Management * Lead and execute product fixes, updates, and enhancements in close collaboration with stakeholders. * Develop and maintain a comprehensive technical product roadmap, outlining the strategy and development milestones for our offerings.- Portfolio Ownership * Take ownership of the existing product portfolio, analyzing its performance and identifying areas for improvement to achieve business objectives.- Drive Business Growth and Expansion * Drive successful new product launches by working closely with cross-functional teams, including marketing, sales, and development, to create effective go-to-market strategies. * Ensure the timely and efficient execution of new product initiatives to maximize market penetration and profitability. * Implement strategic partnerships and alliances to expand the market presence.- Business Coordination * Oversee day-to-day operations of administrative, HR, marketing, and sales departments, fostering a collaborative and high-performing work environment. * Work closely with the CEO, providing critical insights, transaction reports, and reconciliation updates to aid informed decision-making.- Improve Operation Efficiency * Collaborate with department heads to define and optimize processes, enhancing efficiency, and fostering continuous improvement across the organization. * Achieve customer satisfaction through improved service delivery and customer centric strategies. * Reduce operation costs through process optimization.- Compliance and Risk Management * Strengthen compliance processes and policies to achieve a compliance rating with payment industry regulations and standards. * Conduct regular audits and reviews to ensure adherence to best practices. Show less

Roles and responsibilities:- Maintain high-performance levels for service-related processes & product deliveries and implement improvement activities with six client banks.- Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.- Minimize risk to end-users, the client, and partners. Assist the client’s execution of their IT strategy through the implementation of continuous… Show more Roles and responsibilities:- Maintain high-performance levels for service-related processes & product deliveries and implement improvement activities with six client banks.- Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.- Minimize risk to end-users, the client, and partners. Assist the client’s execution of their IT strategy through the implementation of continuous improvements that align with the needs of the client’s business.- Serve as the final escalation point to the project delivery for all bank deployments and international partners or points of direction.- Take accountability for service delivery performance, meeting customer expectations, and driving future demand.- Provide accurate and regular reports to the management & board on the performance of the service/ project delivery.- Manage the IT department’s annual budget to fulfill the deliverables. Show less

Roles and responsibilities:- Successfully managed the entire product lifecycle, including setting project quality and performance standards, assessing and managing risks across multiple projects.- Consistently met project deadlines, earning commendations for two and a half years.- Analyzed business goals, forecasting, budgeting, and resource planning, and developed effective strategies accordingly.- Planned and tracked project progress, including creating key milestones and… Show more Roles and responsibilities:- Successfully managed the entire product lifecycle, including setting project quality and performance standards, assessing and managing risks across multiple projects.- Consistently met project deadlines, earning commendations for two and a half years.- Analyzed business goals, forecasting, budgeting, and resource planning, and developed effective strategies accordingly.- Planned and tracked project progress, including creating key milestones and performance indicators.- Reported project outcomes and/or risks to appropriate management channels, escalating issues as necessary based on project work plans.- Tracked and fully documented changes for functional and business specifications.- Planned, organized, and conducted business process reengineering/improvement projects and/or management reviews.- Assisted in developing an overall change management strategy.- Conducted change impact analysis to assess the potential implications of changes and documented business rules, functions, and requirements.- Ensured adherence to quality standards.- Utilized project management tools to track progress and manage teams.- Managed multiple software projects, controlling cost, time, and scope.- Liaised with stakeholders such as senior management, technical team, customers, and key personnel from other departments. Show less

Roles and responsibilities:- Prepared and maintained project, stage, and exception plans as required to ensure the successful delivery of projects.- Conducted resource planning to ensure appropriate allocation of resources for project tasks and objectives.- Managed client relationships, ensuring that their needs and requirements were met throughout the project lifecycle.- Prepared and maintained project documentation, including project plans, reports, and progress… Show more Roles and responsibilities:- Prepared and maintained project, stage, and exception plans as required to ensure the successful delivery of projects.- Conducted resource planning to ensure appropriate allocation of resources for project tasks and objectives.- Managed client relationships, ensuring that their needs and requirements were met throughout the project lifecycle.- Prepared and maintained project documentation, including project plans, reports, and progress updates.- Managed project risks, including the development of contingency plans to mitigate potential issues.- Monitored overall project progress and resource utilization, initiating corrective action where necessary to ensure successful project delivery.- Liaised with appointed project assurance representatives to ensure the overall direction and integrity of the project.- Demonstrated strategic influencing skills to ensure project success and alignment with organizational objectives.- Collaborated with partners to ensure successful project delivery and alignment with partner expectations.- Instructed and guided the technical team, providing technical expertise and support as needed.- Introduced new processes and improved existing methods to increase efficiency and effectiveness.- Conducted database scripting and report building to support project deliverables.- Conducted training and walk-throughs to ensure project team members were equipped with the necessary skills and knowledge to perform their roles effectively. Show less

Roles and responsibilities- Collaborated with clients to define project scope and objectives, ensuring timely completion and monitoring progress throughout the project lifecycle.- Facilitated SRS finalization, training, and UAT sessions to ensure project requirements were met.- Customized products to meet individual client needs and specifications, maintaining strong client relationships and driving product implementation processes.- Created user manuals for each client… Show more Roles and responsibilities- Collaborated with clients to define project scope and objectives, ensuring timely completion and monitoring progress throughout the project lifecycle.- Facilitated SRS finalization, training, and UAT sessions to ensure project requirements were met.- Customized products to meet individual client needs and specifications, maintaining strong client relationships and driving product implementation processes.- Created user manuals for each client, documenting customizations made and providing ongoing system maintenance and updates.- Conducted product walk-throughs and demonstrations for clients, ensuring effective implementation and configuration of solutions.- Designed and deployed SQL reports, troubleshooting any issues as needed. Show less

Roles and responsibilities- Developed products in ASP .net, Classic ASP, C and C++ programming languages- Proficient in various types of testing including performance, functional, integration, system, and user acceptance testing- Gathered and analyzed business requirements from stakeholders to ensure alignment with project goals- Involved in system design with architects and team members to ensure proper implementation of project requirements- Wrote SQL optimized queries… Show more Roles and responsibilities- Developed products in ASP .net, Classic ASP, C and C++ programming languages- Proficient in various types of testing including performance, functional, integration, system, and user acceptance testing- Gathered and analyzed business requirements from stakeholders to ensure alignment with project goals- Involved in system design with architects and team members to ensure proper implementation of project requirements- Wrote SQL optimized queries and stored procedures for efficient database operations- Skilled in MS SQL and MYSQL databases for data management and storage- Proficient in Crystal and SQL reporting for generating customized reports- Developed CMS (Content Management System) solutions to manage website content efficiently. Show less

Roles and Responsibilities- Conducted lectures, seminars, and tutorials on various degree and postgraduate courses- Prepared and administered exams, assignments, and assessments to evaluate student performance- Conducted research activities in the relevant field of study- Supervised and assisted students with their academic progress and career development- Participated in the development and review of course curriculums- Participated in departmental and institutional… Show more Roles and Responsibilities- Conducted lectures, seminars, and tutorials on various degree and postgraduate courses- Prepared and administered exams, assignments, and assessments to evaluate student performance- Conducted research activities in the relevant field of study- Supervised and assisted students with their academic progress and career development- Participated in the development and review of course curriculums- Participated in departmental and institutional administration and management activities. Show less