Kat C. Email & Phone Number

Wallsend, England, United Kingdom

Gateshead, England, United Kingdom

Hebburn, England, United Kingdom

Hebburn, England, United Kingdom

Birtley, Tyne And Wear, United Kingdom

• Ordering and arranging delivery of HV & LV Cable to be installed by Cable Gangs on a weekly basis.• Issuing Cable to gangs for the job it is required for and completing all paperwork and spreadsheets to document its journey.• Recording how much Cable has been in installed and on what job on a daily basis.• Arranging for empty Cable Drums to be returned to NPG, completing all paperwork involved and overseeing their collection.• Documenting what reinstatement materials have been used on each job from engineer’s paperwork on a daily basis on a spreadsheet to ensure that the costing is correct for each job, enabling billing to take place when the job reaches completion.• Receiving all deliveries into the yard and documenting stock on both the inhouse stock spreadsheet and also on a bespoke system that relays to finance department collating all delivery notes to help speed up invoicing. • Carrying out regular stocktakes with the Yardman.• Provide support to Digging & Cable Gangs, Yardman and Office Staff through timely provision of Consumables and PPE.• Provide support to other colleagues in the Yard and Office.• Make sure Office and Communal Areas are kept clean, safe and tidy.

Newcastle Upon Tyne, United Kingdom

During my temporary position within the company I have been responsible for the following day to day tasks: • Provide support to Velocity technicians, Machine Operators and Labourers through timely provision of Consumables and PPE• Provide support to other colleagues in Operations, Workshop and Sales Department• Verifying stock and schedule deliveries• Use an inhouse data management system to create requisitions and follow that up in Opera to produce required purchase orders.• Use Opera for filing, cross-matching to supplier invoices/credits through to completion• Generation of sales invoices for external customer orders• Raise internal invoices/internal credits for issuing, returning and adjusting stock in Opera• Provide purchasing planning and control information by collecting, analysing and summarising data and trends for new machine builds, stores and operations• Liaise with personnel to ensure purchase items are documented accurately• Liaise with customers and suppliers in a professional manner as necessary• Arrange courier and exports for customer orders• Upload evidence of maintenance and keep records up to date in Sharepoint• Collate and input workshop employee hours on to a data base within a bespoke program• Arrange collection and shipment of orders to internal staff and external customers• Complete induction paperwork for new starters• Creating documentation for new machine builds such as invoice sheets, pre-delivery check files and machine users’ files.

Sunderland, Tyne And Wear, United Kingdom

During my time here I have completed a 14 month secondment with resource and planning as an Intraday Analyst- Duties include;• Responsible for a campaign with the business and built a good working relationship with the Operational Manager; working closely with him to discuss the departments resourcing requirements• Creating rotas based on forecast and client requirements• Managing this on a day to day basis using shift optimisation to ensure break/offline time is effectively aligned to forecast• Managing all activities/absence requirements and requests• Managing holiday entitlement and operational percentage allowances• Effective use of information distributed from other sources (such as HR) to ensure accurate headcount • Produce daily and weekly reports depending on operation needs• Experience in bespoke spreadsheets currently in use by the resource team• Experience in admin type processes, such as inputting hours into the databaseMy main role is as an Inbound and Outbound Sales Advisor - Duties include;• Communicating with customers via the telephone in a professional manner.• Dealing with both inbound and outbound calls on a variety of services and products.• Managing my own personal performance to exceed expectations for both customer and employer. • Working accurately and efficiently as part of a highly motivated team.Quality Assessor - Duties include;• Responsible for ensuring the highest level of customer service standards are met at all times.• Providing prompt and accurate advice and support to call centre agents and colleagues. • Providing accurate and detailed records to ensure smooth running of the business.• Working to improve and develop ways to improve the service provided.

East Boldon, Tyne And Wear, United Kingdom

Assisting the manager with the running of the Kitchen, Restaurant and bar.• Communicating with employees and customers in a professional manner.• Using a variety of software to record restaurant reservations and business costs. • Being a competent first aider in a busy environment.• Maintaining a calm, safe and pleasant environment for guests.

Wallsend, Tyne And Wear, United Kingdom

• Preparing resources for the purpose of teaching.• Planning and evaluating training sessions.• Teaching students with learning difficulties to develop skills in independent living skills and ICT. • Making sure all teaching materials were in line with key points of ‘Every Child Matters’.• Facilitating in evening enrichment activities.• Peer observations as part of teaching for learning.

Nvq Business Admin Level 2, Pass

Nvq Customer Services Level 2, Pass

Ocr Certificate In Delivering Education, Pass

Nvq Teaching Exercise And Fitness Level 2, Pass

Education record