Kat Dowling Email & Phone Number

Denver, Co

Littleton, Co

Commercial Real Estate Appraiser

• Set up, service, clean up for special functions ranging from small social gatherings to gala style events for 2000+ attendees• Conduct tastings to book weddings and high end corporate functions

• Sell international tours to educators, schools, & youth groups– average 150-175 active accounts• Excelled at relationship based sales resulting more than doubling 2009 end of year repeat sales goals and placing in top 5% in customer service scores for entire US division• Work emergency services to assist with on tour issues• Managed 100% of continued sales accounts for ET West Division from initial contact, tour planning logistics, promotion and post tour evaluations

•Responsible for day to day operation of five + food & beverage outlets*Scheduling for staff of 25•Organize and execute special functions ranging from $500 to $44,000 revenue•Develop and implement training programs resulting in significant improvement of guest service scores

•Develop and successfully implement beverage inventory and requisition systems to lower and maintain 18% beverage cost•Design new wine lists resulting in increased holiday sales•Oversee daily operation of three food & beverage outlets - annual sales of $1.1 million