Kat Eisenhardt Email & Phone Number

Guide and complete 3PL warehouse move including vetting and selection process; move plan; EDI connection plan; new SOP generation/transition; inventory transfer; complete vendor and DTC switchoverBuild and manage a team of six domestic employees focused on customer satisfaction and continuous improvement including KPI development and tracking; first-in-company performance review processes; monthly 1-1 meetings; development of training documentation and programsFollow budgeting guidelines to maximize efficiencies and develop auditing procedures in tandem with accountingSpearhead duty drawback efforts to save company $500k over 18 months of intercompany shipments during a global inventory rebalancing effort; developed ongoing quarterly program

Built and managed a team of 4 employees; developed and tracked KPIs on a quarterly basis to achieve maximum resultsManaged 3PL services in the US and Canada to ensure compliance, inventory retention, cost controls, and order accuracyValidated invoices from warehouses, freight providers, brokers, and other partnersServed as main internal point of contact for outside sales team to provide them with order forms, price sheets, marketing materials, and any other sales needsDeveloped 6 weekly and 10 monthly reports utilizing Jet Reports & Excel to provide insight on inventory, sales, etc.Worked directly with Director of North American Sales & Global CEO to coordinate sales campaigns, web-based promotions, reporting, logistics, and ad hoc projects on an ongoing basisServed as supervisor and manager of all North American efforts, including direct to consumer customer service, wholesale partner development, and all logistics managementKey Projects:Vetted and changed brokers and freight forwarding services to save $100,000 a year while maintaining qualityClosed out Canadian 3PL; enabled closeout sales of discontinued inventory and integrated all current stock to US 3PL while continuing to service Canadian wholesale partnersDeveloped inventory controls based on prebooks, forecasts, & existing sales trends to achieve an average DOI of 120Spearheaded duty drawback efforts to save company $500k over 18 months of intercompany shipments during a global inventory rebalancing effort

Seattle, Washington, United States

Worked with Global Inventory Manager & Director of Sales to implement inventory control measuresWorked through the shifts in the marketplace due to Covid to retain all possible sales numbers, customer relationships, and logistics challengesDesigned sale marketing sheets and order forms from existing materials to send to all wholesale partners on a monthly basisSupported outside sales representatives on orders, inventory, marketing material needs, and brand consistency standardsKey Projects:Rebuilt in store Costco sales program - Worked with marketing and print provider to develop new in store POS and shipment packaging - Changed freight provider to lower costs per shipment and save up to 20% - Created profitability tracker by location and item to determine sales success

Bothell, Wa

Promoted to lead team of four specialists towards increased coordination with other departments, resulting in increased revenue and package creation, driving the company to its yearly goal of 15% YOY growthCoordinated with 6 departments to develop and establish documentation for 5 high-level procedures to increase efficiency, lower margins of error, and produce more consistent revenue streams on customized client servicesUtilized monthly reports to track product-based sales performance for multiple brands at one time, targeting revenue amounts and consumer interaction to recommend and coordinate pricing for successful monthly marketing campaignsWorked with Europe team to secure new contracts, negotiate prices & inventory blocks, and communicate consumer requestsKey Projects:Rewrote and created 90 page process document for internal operating system, including pricing updates, new provider creation, website integration, troubleshooting, and interdepartmental requirementsServed as Product Department representative on a website redesign, coordinating weekly with all departments to produce new formats of inventory & price uploads, provide feedback on usability of new web content, and utilized Asana to track Product Department responsibilities & timing

Bothell, Washington, United States

Nominated and won company-wide excellence award exhibiting partnership, passion, and leadership within 4 months of hiring in recognition of taking on new responsibilities including training new employees, covering in the absence of coworkers, and maintaining a positive attitude throughoutMaintained sales pricing for key customers, seeking higher discounts, communicating seasonal changes in pricing, and negotiating new rates based on sales performance and contract agreementsManaged product displays across 4 websites for over 100 product displays at a timeKey Projects:Audited historic and current pricing to ensure accuracy; found and correct mistakes that would have lost the company up to $500,000 over a calendar year

Littleton, Co

Monitored sales and inventory on a wide variety of tours to ensure sales and operational needs matchCommunicated with European team to secure additional inventory needs & share customer needs for upcoming toursManaged cabin upgrade processes to guarantee maximum capacity on all sailingsCoordinated between sales team, groups departments, and operations to ensure passenger information, inventory, and other operational needs are fulfilledRan reports daily to monitor oversells, load factors, & mismatched occupancy; resolved any issues that arise from the reports

Denver, Co

Designed point of sale merchandising to highlight key product attributes that adhere to outside customer guidelinesAttended quarterly trade shows and annual familiarization trips to promote the brand and initiate customer relationshipsWrote and negotiated contract rates for group and charter interests, as well as net rates for high-inventory productionLed monthly meetings with CEO of North America & CEO of Europe to showcase reports on revenue & inventory statusEstablished accounting procedures for the reservations department in North America to match global company standardsProvided direct customer service to consumers and travel agents, developing relationships in order to secure bookingsServed as executive assistant for two C-levels, including schedule management, booking travel, and administrative dutiesKey Projects:Utilized the Microsoft Office Suite and Adobe Creative Suite to create a yearly 100-page brochure and monthly product flyers and pamphlets for distributionDeveloped new reporting to capture revenue, performance metrics, and forecasts for upcoming seasons

Bachelor Of Arts (B.A.), Physical And Biological Anthropology

Activities and Societies: Cowboys Connect Club

Bachelor Of Arts (B.A.), International/Global Studies

Activities and Societies: Spectrum, Cowboys Connect