Asset and Retention Management operations supports systems and processes integral to overall risk management and compliance process. Providing timely and detailed information to management, clients, regulatory agencies, and other authorized parties, such as accountants or co-fiduciaries and state governmental agencies and county courts.

Provided efficient administration of trust accounts for an affluent or high net worth client base where the bank is acting as trustee, executor, administrator, conservator, guardian, depositor or agent. Provided expert advice and counsel in the area of banking and personal trust products and services. Provided high level customer service to customers, attorneys, and beneficiaries relating to these accounts. Administered accounts in a manner that ensures compliance with legal requirements and business line policies and procedures. Shared responsibility in filing, coding and various administrative duties for developing, managing, and retaining client relationships for Wealth Management and Trust.

Assistant to the accounting department.

Provided leadership, advisory, consultative, and technical service within the department. Managed and planned of formal employment discrimination complaint (EEO) activities, formal complaint processing and program management for the department. Assisted as necessary with the management of informal EEO complaint processing across Regions, Stations, and Areas to provide guidance and direction on Harassment and Civil Rights issues. Served as the agency's recognized junior employee on broad and complex program areas that affect equal employment opportunities in extensive organizations or for substantial numbers of people.

Coordinated and conducted comprehensive reviews and evaluation studies of agency-wide operations and practices from the program management. Provided guidance to the affected project on scholarship programs. Assisted in the development and recommendations that relate to the full spectrum of SCEP and STEP program areas. Provided recommendations and implementation time frames to correct discrepancies. Utilized, understands, and applied personnel rules/regulations as they apply to the HR to ensure interrelationship to issues dealing with recruitment, hiring, promotion, training, career development (including varied work assignments, details, specialized developmental assignments, separations, grievances, and other personnel actions.)

Provided assistance with construction management and project engineers. Provided office details and minimal security duties.

Provided administrative assistance to the Environmental Department and the Health/Safety Department. Worked and assisted five Engineers in various fields with daily tasks, from emissions control to hazardous materials to waste management.