Kat Mang Email & Phone Number

Sydney, New South Wales, Australia

As a seasoned Visual merchandiser with over 10 years of experience at Fantastic Furniture, I was grateful to receive an internal promotion as National Visual Merchandising manager. Throughout my time in this role, I have excelled in fostering breakthrough thinking to revise the Visual Merchandising strategy for Fantastic Furniture. Creating captivating in-store displays which drive brand loyalty and sales. With a keen eye for detail and a strategic approach, I have lead cross-functional teams to deliver excellent Visual Merchandising initiatives which align with the business' goals. My passion for crafting memorable customer experiences has driven my professional success and growth.Key Responsibilities:Develop & Establish Visual Merchandising Strategy: Developing and overseeing implementation of visual merchandising strategy across a network of 85+ stores nationally.Team Leadership: Leading and mentoring a team of visual merchandisers, fostering a culture of creativity and excellence to ensure consistent brand representation across all locations.Store Design: Developing store design to optimise store layouts, ensuring category flow and placement maximises customer engagement and sales. Market Analysis: Continuously analysing market trends and consumer behaviours to adapt visual merchandising strategies.Budget Management: Managing Merchandising budgets, optimising resource allocation to achieve high-impact results within financial constraints. Visual Communication: Overseeing the creation and implementation of Visual communication, fixtures and materials, including signage and displays. Cross-functional Collaboration: Collaborating with marketing, retail operations, and product teams to align visual merchandising incentives with wider business initiatives. For a comprehensive overview of my key responsibilities and achievements, please refer to my resume.

Sydney, Australia

Whilst working at Fantastic Furniture is a fast paced and high pressed environment, the job itself is also very rewarding. I have learned valuable lessons throughout my time at FF, progressing from 'Level one' sales team member, to 3iC. I have gained knowledge in selling techniques and customer service. With the support of management and co workers I am able to achieve personal and team targets.My role includes; reaching sales targets, negotiating and resolving issues with customers, ensuring that the showroom is always clean, tidy and presentable. Discussing and planning with the manager the most efficient way to utilise space on the showroom floor, completing daily tasks to improve the quality and presentation of the store. Organising product displays, appearance and placement whilst furnishing with accessories. Reflecting on sales performance and actively trying to improve achieved targets. EOD closing, understanding sales reports, banking and handling cash/register till. During emergency cases where Manager and Assistant manager have been off/ill/unavailable, I have stepped up to the role of managing the shop, and making decisions on their behalf. The most rewarding part of my career is customer satisfaction. I have been regularly recognised as, 'star seller,' and 'gold star customer service,' as well as receiving the 'Fish Award' in late 2016 for a great, positive attitude towards work.