Katharine Mitchell Gaicd Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Managing the internal delivery of complex and high-value customer contracts, along with the development of new retail products, this role requires a high degree of stakeholder management, business-wide knowledge and delivery of proactive solutions.

Adelaide, South Australia, Australia

Managing the company's suite of retail products, the implementation of new products and delivery of non-standard retail transactions. This is a commercial position that sits between Sales and Operations but also plays a pivotal role in liaising with other departments as the expert on our products

Adelaide, South Australia, Australia

Providing a wide range of operational support to the retail team in start up mode as a subject matter expert and floating resource.

Adelaide, Australia

An elected member representing a ward area of approximately 23,000 residents within the City of Port Adelaide Enfield. Aside from community engagement and representation the role includes digesting large quantities of information and making decisions on often contentious matters. These matters are considered in public and determine the use of the annual budget, and upkeep of city assets.A wide-ranging and varied position, outside of the mandatory governance role other elements include:- acting as a first point of contact for residents who need support- attending and presenting at community events, including public speaking- engaging and learning about the vast scope of Council activities that support the community and identifying where changes or improvements could produce better outcomes, either socially or fiscally.As part of this role I have represented the City of Port Adelaide Enfield on the Murray Darling Association, and the Metropolitan Seaside Councils Committee. I currently sit on the SA Power Networks Community Advisory Board as the metropolitan LGC representative.I have also represented the Elected Body on the below internal panels:The Audit Committee (2020 - 2023)reviewing financial, governance and risk implications to ensure a transparent and efficient use of community resources. This is a 5-person panel led by an independent chair.Council Assessment Panel (2020 - present)Sitting as the deputy Elected Member representative on the Assessment Panel which reviews escalated planning applications and appeals within the City of Port Adelaide Enfield.

Acting as a biotechnology translator between customer and marketing, this allows start-ups to access grant funding, expand their customer base, and build a brand presence.

Adelaide, Australia

Managing the performance of a remote functional portfolio within the Business Processing Outsourcing (BPO) operation in Manila. The primary requirement is to ensure performance in line with business targets and commercial SLAs for both the Commercial and Industrial (C&I) and Payments business units. Other key responsibilities include: - Analysing BPO Performance to identify operational, system and personnel improvements - Oversite of BPO quality performance - Management of BPO resourcing requirements, including training and process documentation - Update and facilitate changes to knowledge management documentation, including a complete re-design of the processes of the C&I operationsDue to the national nature of the organisation and off-shore location of the BPO, team-work and management was required across both interstate and international locations, requiring extensive travel.

Adelaide, Australia

Working closely with the C&I sales team (East Coast), to provide operational support for the portfolio with primary focus on: - Billing accuracy and exception management - Specific project development and provision - Knowledge provision, including Orion, MSATS, DNSP, market process etc. - End to end transfer process managementOther aspects of the role include third-party management, training and development provision, project liaison and relationship management.

Adelaide, Australia

A support role for the C&I Sales team, including developing and managing a portfolio of commercial customers. Key tasks included: contract administrationclient liaison and problem solvingquote preparation and sales completion

Adelaide, Australia

Developing the business management skills of a small group of Franchisees within the Aussie Farmers Direct system. This included finance, marketing, and customer service coaching whilst balancing the needs of the Franchisee and Franchisor.

Adelaide, Australia

Based in South Australia, with interstate responsibilities this role focuses on the Compliance and Operational management responsibilities of providing D2D and B2B sales services within South Australia and Victoria. - Compliance procedure review, development and multi-state implementation - D2D contractor management of up to 60 contractors - B2B Team Management and strategy development - In-state HR management including recruitment, training and employee on-boarding, disciplinary and termination processes - Client Liaison - Campaign administration, team training and management, overseeing responsibility for around 150 individuals - Data preparation and analysis - Fleet management

Adelaide, Australia

Coordinating and improving the administrative and compliance requirements for a D2D sales channel, with ongoing campaign for a large Energy Retailer client where tasks included: - Compliance process review and implementation - Staff HR processes including payroll, termination and employee on-boarding - Office Management and general administrative tasks - Client LiaisonThis role developed into a more senior role and individual tasks were absorbed in the transition

Master Of Business Administration (Mba) & Master Of Hr, Business, Management, Marketing, And Related Support Services

Double Masters degree course completed in parallel. Primary areas of interest include: Leadership & Development Organisational Culture &.

Bachelor Of Science (Bsc), Genetics

Education record