-Primary point of contact for customers interested in purchasing CBD, kratom, and other products-Consulted with customers on their product needs based on individual wants and concerns-Provided customers with up-to-date information about product usage and care-Consistently exceeded average dollar transaction and unit per transaction goals-Maintained a clean and professional atmosphere-Responded to customer inquiries by phone and email-Performed general cash-handling responsibilities

Highlight: Average 1.4MM Twitter impressions per month through content marketing aloneCompose and maintain web copy for all digital channels and 100+ product listingsDevise and enact all digital marketing strategy including digital and social content, paid ads, and email campaignsUtilize HubSpot’s CRM to engage appropriate customer segments at all levels of the marketing funnelCreate, implement, and analyze digital advertising campaigns across social media channelsUpdate social media channels on a daily basis with unique, engaging copy and contentCommunicate with notable individuals and influencers to garner social media promotions on their channelsCollaborate with independent designers to create eye-catching merchandise and reach new audiencesPersonally design unique clothing and merchandise for third-party and in-house production

Created collaborative lesson plans for an introductory-level creative writing workshopProvided individualized feedback for students’ creative works Conducted weekly student-teacher conferences throughout the duration of the semesterSupported students’ academic and emotional needs during an unprecedented transition to distanced learning

Acquired venues, photographers, DJs, & merchants to ensure organized, memorable eventsCollaborated closely with external vendors and performers to ensure a cohesive event identityDesigned high quality promotional material for distribution on social and digital channelsDevised and enacted digital marketing strategies for Babel-led eventsRepresented Babel at poetry showcases and open mics while distributing promotional materials to attendeesWrote high quality performance poetry and led artistic development workshops introducing poetic concepts to inspire new creative writing stylesCommunicated and met regularly with board members and the general body to plan and organize readings and workshops

Oversaw inventory, customer service, and food preparation for all take-out and catering orders at Chipotle's Valley Square location. Reached out to customers by phone to ensure satisfaction and request feedback. Logged and resolved complaints in coordination with the corporate office. Organized fundraisers for local organizations and sought out promotional catering opportunities. Prepared 100+ custom take-out and in-house orders every day.