Artieve (Pronounced Ar-teeve) is a B2B mental health platform providing art as therapy-based services for grief and loss through an innovative, self-led art-as-therapy approach, utilizing thoughtful art therapy prompts, AI-powered image creation, and a user-friendly art-making platform, developed by therapists with the client's needs at the forefront. Larger scale expansions include a therapist matching program, grief and loss programs, and online tools for end-of-life planning.

• Identify, prospect, and educate potential clients through proactive outreach and relationship-building efforts.• Conduct consistent outreach via phone calls and text messages to nurture and qualify leads, ensuring a steady pipeline of potential members.• Utilize CRM software (Zenoti) to keep accurate records of client interactions and sales activities, ensuring efficient lead management.• Establish rapport quickly with clients, maintaining a friendly and energetic demeanor to enhance customer satisfaction and build lasting relationships.• Exceed membership sales goals consistently, achieving a conversion rate of over 30%, contributing significantly to the spa's revenue growth.• Develop and maintain deep knowledge of spa services and promotions to effectively communicate benefits and convert prospects into loyal customers.

• Develop and maintain personal projects, including full-stack applications using technologies such as React, JavaScript, Python, SQL, and Flask. Current projects include a flexible scheduling application backend, which can be paired with various front-end business applications, and an author website.• Build, deploy, and continuously improve a personal portfolio website, focusing on front-end enhancements such as responsive image sets, mobile responsiveness, and deploying previous projects for live demos.• Engage in ongoing education through online courses, webinars, and tutorials on platforms like Udemy, Coursera, and freeCodeCamp to stay current with industry trends and new technologies.• Regularly practice coding problems on platforms like LeetCode to sharpen problem-solving skills and prepare for technical interviews.• Participate in local and online networking events and developer meetups to build connections within the tech community, exchange knowledge, and collaborate on projects.

• Acquired comprehensive knowledge of JavaScript, React, Python, SQL, and Flask through immersive projects and exercises, gaining proficiency in key technologies and frameworks.• Successfully collaborated with team members in dynamic group projects, achieving shared objectives, addressing challenges, and meeting project deadlines through clear communication.• Developed problem-solving skills to efficiently troubleshoot and debug code, embracing industry best practices such as SOLID and DRY principles.• Applied advanced JavaScript techniques including DOM manipulation and event handling to enhance interactivity and responsiveness in web applications.• Utilized React for building dynamic user interfaces and Redux for state management, effectively managing application state to achieve seamless user experiences.• Leveraged Python and object-oriented programming principles to develop robust backend functionality, ensuring scalability and maintainability in web application development.• Demonstrated proficiency in database management through the implementation of SQL queries and SQLAlchemy ORM, enabling efficient data storage, retrieval, and manipulation.• Utilized Flask for backend development, integrating libraries like Marshmallow for streamlined data serialization and validation in web APIs.• Designed visually appealing and intuitive user interfaces using modern CSS styling techniques to maintain consistency and usability across web applications.• Integrated third-party libraries and APIs such as Material-UI (MUI) and Formik/Yup to streamline development and enhance functionality, driving improved user experiences.• Implemented version control using Git, facilitating collaboration and ensuring codebase integrity throughout the development process.

• Managed a dedicated schedule one day a week, overseeing up to 10 appointments, resulting in a 50% increase in pet appointments for that day.• Maintained meticulous records of treatments, medications, and medical information using Petware, ensuring accurate and up-to-date documentation.• Administered vaccinations, medications, and provided valuable client education on proper pet care, nutrition, and preventive health measures.

• Trained and supervised new staff members, rapidly aligning them with company policies and procedures.• Managed weekly medical supply orders, optimizing inventory management and achieving a cost reduction of over 10%.• Spearheaded staff scheduling, ensuring optimal coverage while eliminating para hour overages.• Led yearly IAP initiatives, enhancing team engagement, learning, and support.

• Assisted veterinarians with medical procedures and examinations, prioritizing the safety and well-being of both patients and staff.• Coordinated seamlessly with team members to minimize wait, appointment, and drop-off times, ensuring efficient care for approximately 20 pets per doctor per day.• Developed and implemented aids to optimize appointment scheduling, labwork, and team tasks, enhancing overall productivity.

• Educated clients on preventive care options, consistently achieving over 40% enrollment success rate for Optimum Wellness Plans.• Welcomed and registered patients, ensuring accurate collection and verification of patient information.• Managed a multi-line phone system, providing professional and courteous responses to calls related to scheduling, inquiries, and client support.• Utilized proprietary PetWare software for daily operations, scheduling, and maintaining accurate client records.

• Implemented a structured, goal-oriented training curriculum, tailored for individual learning needs in weekly beginner classes of up to 6 dogs.• Empowered clients by teaching effective methods for continued success beyond the classroom, fostering ongoing learning.• Promoted training programs through in-store demos, driving engagement and class registration.

• Educated customers on proper care for a wide range of animals, focusing on clear, effective communication.• Maintained detailed care logs and implemented treatment plans to ensure animal health and well-being.• Collaborated with team members to solve complex care issues and ensure store protocols were followed.

• Provided exceptional customer service, efficiently resolving issues and assisting with product inquiries.• Processed transactions quickly and accurately, while maintaining a positive and professional demeanor.• Contributed to store organization, ensuring a clean and well-stocked environment.

• Utilized Adobe Photoshop, InDesign, and Illustrator to create high-quality visuals, encompassing landing pages, fliers, t-shirts, and billboards.• Designed and implemented multiple landing pages within the website's Student Center, enhancing user experience and engagement.• Adapted design concepts to various media formats, including web, social media, print, and video, ensuring consistent branding.• Collaborated with cross-functional teams including Marketing, IT, Risk Management, and more to align designs with business objectives.

• Collaborated with cross-functional teams at the second-largest credit union in central Florida to ensure designs aligned with business objectives.• Utilized a comprehensive style guide to enhance the consistency of the company's branding across all channels.• Presented an overview of my internship experience to the senior management team.