Kathleen Hamilton Email & Phone Number

- Teaches a wide age-range of students life-saving skills in the water by implementing Little Flippers' Four Pillars of Swimming- Utilizes skills from the Shadow Water Lifeguarding course to ensure safety of all students while in the water and by enforcing rules and standards of the building when out of the water- Communicates daily with families, answering all questions professionally, calmly, and in a timely manner- Provides administrative aid by adjusting changes in the Jackrabbit system, checking students in, assisting families with purchases, and updating billing information - Obtained the Shallow Water Lifeguarding (up to 5 ft) with CPR/AED for Professional Rescuers and First Aid certificate

- Supports all efforts to ensure the safety and well-being of the students by providing verbal and physical interventions to provide a safe living environment.- Provides support and structure to the children within JRI's program.- Maintains the safety of the program by following daily systems and procedures.- Continuously displays self to be a positive role model by building rapports with the students.

- Attended weekly meetings with the professor weekly to create weekly lessons, ensure student goals are being met, and to discuss any questions- Formulated five lesson plans in the form of PowerPoints to teach independently, answering all questions from students- Provided customized assistance for each student to ensure the utmost quality of education for the individual- Maintained open communication with the professor and students via email and planned meetings

- Independently planned three separate events on campus over the course of two semester- Ensured general cleanliness, organization, and structure of the Fels Student Center building- Assisted with setting up and shutting down events that occur during my shift- Completed hourly rotations around building to maintain safety protocols and health standards

Woburn, Ma

- Input incoming payments via checks, charge cards, and wires into the system (SAP/Forza).- Deposited the money in order to maintain an accurate balance. - Assisted the Billing Department with scanning and indexing copies of invoices that is sent out to customers.- Monitored voicemails and wrote down sales orders for the Sales Department.

- Professionally handled money while on register.- Greeted every customer with a warm welcome and gratitude for shopping at the store.- Quickly and efficiently bagged items customers would buy.- Utilized customer service skills, while remaining calm and composed, during returns and complains.

Woburn, Ma

- Kept up with sanitary codes while cleaning the restaurant and kitchen and cutting toppings.- Mixed the ingredients for frozen yogurt carefully to avoid spilling.- Utilized customer service skills while offering reward card.- Greeted every guest with a warm welcome.- Professionally handled money while at register.

Woburn, Ma

- Cycle counted all manufactured products.- Cleaned the products while cycle counting.- Quickly folded and put invoices into envelopes before the deadline of noon.- Reorganized files and transactions alphabetically and numerically, based on the vendors and customers.