Katalin Pohl Email & Phone Number

The Rocks, Nsw, Au

Sydney, New South Wales, Australia

Developed and led global people strategy initiatives, aligning with local growth goals and fostering a collaborative, high-performance culture across five regions. Managed talent programs, compliance, and employee development to create an inclusive workplace. Led the P&C Business Partners team, collaborating with leadership to implement the People Strategy, ensuring alignment with business growth and regulatory requirements. Successfully delivered global and local P&C projects, driving performance, cost efficiencies, organisational alignment, and engagement in a fast-paced start-up environment. Provided HR advisory and guided leaders on employment regulations while aligning workforce strategy with business goals.

Sydney, New South Wales, Australia

In this role, I played a critical part in driving business outcomes through people-focused initiatives by providing expert human resources advice and strategic guidance. I supported the senior leadership team, built organisational capability, and managed change. This involved offering strategic advice and consultative solutions to executives on people management, enhancing organisational development, team effectiveness, and employee engagement while executing change management strategies.I worked closely with divisional directors and the leadership team, overseeing recruitment, performance management, restructuring, coaching, training, and special projects. I focused on fostering a strong service culture aligned with core organisational values and steered business partnering activities to embed innovative people, safety, and culture strategies. Additionally, I championed best practices across talent acquisition, training, culture development, safety management, and performance management while driving data-driven decision-making through HR metrics and reporting.

Sydney, Australia

Member of the Senior Management team; recognised as a strong thorough partner on strategic and completive decisions, I have earned a solid reputation in bolstering the HR function, people engagement, and satisfaction. Because of my skill in evaluating all areas of the business to identify improvements, I have transformed the face of HR to a function that is an effective strategic partner. This has seen a cultural transition to one that develops next generation leaders, meets the talent needs of the business, has capability to assess HR implications of strategic options, and allows identification of talent issues before they impact on the business.Key to my success has been the HR Operations Plan that I have developed, which champions engagement with the business to identify business challenges, provide an effortless experience, understand what employees value, and identify cross-functional partners who can help deploy seamless HR solutions.Some of my ★ Key Results ★✔ Integral HR partner in achieving: 37% increase in satisfaction from managers, 24% decrease in employee disputes, and 37% decrease in staff turnover in 2018.✔ Conducted a strategic analysis on 65 Before and After School Care Centres; instigating improvements that yielded a decrease in overtime cost of 33% and agency cost of 7.5% within 3 months.✔ Instigated an organisation-wide Employee Engagement Survey Project and overhauled the existing survey; boosting participation rate from 36% in 2017 to 56% in 2018 and 63% in 2019.✔ Initiated the Talent Matrix Project that has resulted in the right people for the right role.✔ Developed a Staff Benefits and Rewards Program that increased staff satisfaction by 2% in just 6 months.✔ Identified an opportunity to improve recruiting processes by instigating a careers website; leading to a 20% increase in applicant numbers, better quality candidate, and 34% decrease in staff turnover within the first 3 months.

Sydney, Australia

► 50 Stores ► Head Office ► 600 employeesServing in a true HR business partnering role, I am charged with the full HR function for the Sydney metro area.With an innate ability to decipher the relationships between staff and profitable growth, I have instigated and led numerous initiatives to steer improvements and bolster staff engagement – ultimately, with the goal of making a positive impact on company revenues, staff satisfaction, and team stability.This has been particularly crucial within a retail environment which is typically inherent with many challenges. Crafting HR visions, managing staff expectations, and developing viable workforce and succession strategies has been pivotal in assisting Lowes in achieving their business objectives.Some of my ★ Key Results ★✔ Played a pivotal role in changing the face of HR from an administration to a business partnering function.✔ Decreased people issues due to mismanagement by 50%.✔ Improved workforce planning procedures that reduced wages percentage labour cost by 17%.✔ Increased staff satisfaction by 12%.✔ Boosted department efficiencies which saw an alteration in some employment contracts. ✔ Initiated staff incentive programs to increase sales and encourage friendly rivalry amongst teams.✔ Championed active participation of HR to build trust amongst employees and invite open communication.

Sydney

A newly created role, I was appointed to provide HR guidance and advice that saw me develop entire new HR policies & establish rules of employment. Providing service offerings to high profile clients such as CBA, Telstra, Apple and Westpac (amongst others), I formed an integral member of the team to manage key people strategies for over 100 staff, with a view to accommodate business growth that saw the company triple its size within 18 months.Building credibility as a commercial HR business partner, I collaborated with the leadership team to create strategic HR visions, devise processes and systems for compliance, employment contracts, salary structuring, performance management and workers compensation, as well as facilitate recruitment, inductions, training and workforce planning for new contracts.Some of my ★ Key Results ★✔ Overhauled the Employment Contract to comply with Fair Work Act 2009✔ Developed a Performance Management System, including appraisals, disciplinary procedures and underperformance using FWA Best Practice Guide. Yielded decrease in disciplinary actions from 3 per month to 1 per month.✔ Pioneered new strategies in the areas of staff engagement, operational management, and staff attrition and training.✔ Increased staff satisfaction from 65% to 85% based on quantifiable survey data.✔ Bolstered confidence, responsibility and accountability of middle management that improved operational effectiveness by up to 15%.✔ Decreased staff turnover in an industry that typically has high turnover – from 62% to 47%.✔ Reduced sick leave by 50% on Mondays and Fridays.✔ Designed and delivered Management Workshops which harnessed MBTI to assist managers in understanding personalities and appropriate styles to manage same. Employee Satisfaction Survey showed a 20% increase in employee satisfaction in respect to relationship with their manager.✔ Represented the company in a Fair Work Commission mediation phone conference; gaining a successful outcome.

Sydney, Australia

Commencing as a casual HR / Business Trainer (in conjunction with full time employment), I led a team of 10 HR trainers to ensure quality delivery of subjects. This also saw me validate and review the assessment process in line with ASQA, AQTF/AQF, SRTO 2015, NVR Act and National Code, and the ESOS Act 2000 to ensure upcoming changes were compliant, and update training materials to reflect contemporary and industry practice and issues.Because of subject matter expertise in human resources, I was invited to step into a short-term contract as HR Consultant (2015) for the ISO-9001 Certified RTO that employed 30 permanents and 70 casuals.Some of my ★ Key Results ★✔ Reviewed HR policies / procedures to align with the employment contract; instigating change to the existing contract to meet legislative requirements in accordance with the Award and Fair Work Act 2009.✔ Audited existing performance management systems and served as a major change catalyst for development and delivery of key strategic People and Culture Change Projects.✔ Played an instrumental role as part of the development team for a complete overhaul of the Performance Management System for rewards and staff incentives.✔ Increased staff satisfaction from 70% to 92%.✔ Proposed and drafted a new Code of Conduct (COC).✔ Overhauled the existing Company Value Statement which no longer bore any relevance to the new company ethos and philosophy.To learn more about this role, please contact me for my résumé.

Sydney, Australia

Stepping into the newly created role, I had a mandate to develop the entire HR function as no formal HR role previously existed. Accountable for providing HR advice and counsel to 100 staff, I also served as the Return to Work Coordinator for NSW where I investigated and managed issues.Some of my ★ Key Results ★✔ Introduced an Induction Program – previously no formal induction existed and new starters immediately started working on the first day without any knowledge of company processes and procedures.✔ Developed the Junior Leadership Program as part of the company’s strategic plan; receiving positive candidate feedback of 100%.✔ Improved training courses to ensure compliance for First Aid and BSA license.✔ Improved the Performance Management Policy and championed the conduction of annual appraisals.To learn more about this role, please contact me for my résumé.

Sydney, Australia

After a successful career with the company, I was promoted to General Manager with accountability of 60+ staff.With a penchant for human resources and people development, I served in a hands-on role with involvement in the HR function, where I devised and implemented strategies to develop attractive employment opportunities, designed training programs, championed performance management, and immersed myself in all activities relating to people engagement and management. This in turn fuelled my long-term desire to pursue a career in HR Management.Some of my ★ Key Results ★✔ Overhauled the organisational culture to address punctuality, honesty and general performance that saw disciplinary actions decrease from 4 per month to 1, customer satisfaction ratings increase from 62% to 98%, and boost in Member Satisfaction Index to 78 (average satisfaction index of NSW Clubs is 71).✔ Changed daily practices and rostering that saved $55k p.a. in security costs and decreased wages by $31k annually.✔ Conceptualised new training programs and procedures for the newly created Training Manager role, which was a vital part of the new $16m development which saw the club double its service size and planning.✔ Overhauled the existing induction process with induction training forming part of the staff retention strategy, which, in less than 3 years realised a decrease in staff turnover from 35% to 22%.✔ Managed a $60k Customer Service training program through an external provider, ‘Creating Synergy’; facilitating all aspects over 6 months for all staff.✔ Recognised for personal performance and effort, along with ability to motivate and lead staff; achieving Finalist Status in Young Achiever category, Clubs NSW Award for Excellence, 2011, and Finalist Status in Best Club Restaurant & Outstanding People Management, Clubs NSW Awards for Excellence, 2011.To learn more about this role, please contact me for my résumé.

Master Of Human Resources Management, Employment Relations

Diploma In Law

Bachelor Of Education (B.Ed.), History And Literature