Certified ScrumMaster, Salesforce Certified Associate and Cognitive Project Lead providing leadership, best practices and support for projects and teams implementing cognitive (AI) solutions across business units. Responsible for planning, project management, resource tracking and reporting. Deep understanding of AI use case development and agile methodologies, such as Scrum.Deep understanding of all Salesforce modules, including but not limited to: user management, data security, data modeling, lightning experience customization, accounts and opportunities for Salesforce classic, leads and opportunities for Salesforce classic, products, quotes and contracts, marketing cloud, service cloud for Salesforce classic, knowledge for Salesforce classic, community cloud, chatter administration for lightning experience, data quality, data management, reports & dashboards for Salesforce classic, lightning flow, workflow rule migration, Salesforce mobile app customization, outlook integration, and app exchange!