Specialties: Wine and food pairingWine DinnersBeer DinnersTap takeovers with Breweries Customer Service ManagementCustomer Satisfaction Enhancement Sales & Margin Improvement Teambuilding & TrainingCost-Reduction StrategiesComplaint Handling & Resolution
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Wine|Beer SalesAlliance Beverage Mar 2019 - PresentPhoenix, Arizona, Us -
RealtorKeller Williams Realty, Inc. Jul 2015 - Jul 2019Austin, Tx, Us -
Wine SpecialistRishi’S International Beverage Sep 2018 - Mar 2019
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Buyers Agent RealtorGriffin Properties Jun 2015 - Nov 2016Grand Rapids, Mi, Us -
Retail & Business SalesAt&T Mobility Nov 2010 - May 2014Dallas, Tx, Us• Consistently ranked in the top 10% of Sales Representatives (cellular, cable, home security) in the region (Michigan/Indiana) year-to-year.• Adapted to constantly changing business trends and developed a loyal retail and business customer base through superior service and product knowledge• Expert in AT&T’s OMS order management system and E-Lead business development system -
Ecommerce Order SpecialistMeijer Sep 2007 - Jun 2009Grand Rapids, Michigan, Us• Worked with the call center on escalated ecommerce issues related to shipping delays, damaged shipments, reshipments, late shipments • Troubleshooting issues related to backorder and out of stock online orders• Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies• Filed shipping claims and recovered revenue from shipping carriers on damaged and lost shipments• Developed processes to resell and restock returned goods through Meijer discount store• Monitored returns for faster processing time and minimizing delays in refunding customer credits -
Sales SpecialistCaché, Inc. Feb 2006 - Jun 2007Paramus, Nj, Us -
Sales AssociateEddie Bauer Feb 2004 - May 2006Seattle, Washington, Us -
Customer Care SupportLawkimupstream 2002 - 2003
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Customer Care RepresentativeCheers Interactive 2001 - 2002Navi Mumbai, In
Jyoti Kataria Education Details
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Wine & Spirit Education TrustWine -
University Of MumbaiBusiness Communication -
Chm CollegeCommerce -
Old Lourdes High School
Frequently Asked Questions about Jyoti Kataria
What company does Jyoti Kataria work for?
Jyoti Kataria works for Alliance Beverage
What is Jyoti Kataria's role at the current company?
Jyoti Kataria's current role is Wine|Beer sales at Alliance Beverage.
What schools did Jyoti Kataria attend?
Jyoti Kataria attended Wine & Spirit Education Trust, University Of Mumbai, Chm College, Old Lourdes High School.
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