Katarina Butterfield Email & Phone Number

Sydney, New South Wales, Australia

Harrington Park, New South Wales, Australia

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Sydney, Australia

• Business Development Manager with a focus on kitchen manufacturers and interior designers, combining a strong emphasis on both existing customer relationships and acquiring new clients. Demonstrated success in driving sales growth and expanding business opportunities within the industry.• Experienced in training cabinetmakers on technical information about products, providing them with comprehensive knowledge and empowering them to effectively communicate product details to clients. Skilled in delivering training programs that enhance their expertise and ensure a thorough understanding of product features, benefits, and usage.• Exceptional negotiation skills, adept at understanding client needs and frustrations. Effective in overcoming objections and identifying optimal solutions to meet client requirements. Proficient in building and nurturing client relationships through clear and impactful communication, ensuring client satisfaction and loyalty.• Proven ability to manage projects, from initial client engagement to successful implementation. Capable of analyzing project requirements, developing proposals, and delivering persuasive presentations to clients.• A results-oriented Business Development Manager with a keen focus on customer satisfaction, growth, and sales expansion. Skilled in training, negotiation, communication, and project management, with a passion for understanding client needs, overcoming objections, and providing innovative solutions

Sydney, New South Wales, Australia

My area is Sydney South West (Wetherill Park, Smithfield with all suburbs down to Camden). The customers area of expertise is kitchens in retail and new dwellings. Some projects have been multi residential. I have had a very successful year coming off a increase from my sales plan. I enjoy looking after current clients in my area and also growing my area with new clients. A versatile professional who has excelled in customer service, call center operations, and pricing coordination roles. Skilled in managing clients, inquiries, sales representatives, and collaborating with senior management to distribute sales figures, budgets, and KPIs. Proficient in accurately entering negotiated sales prices into systems.Software programs uses: Mircosoft 360 and Sales Force

My role was a Colour Consultant/Upgrade Consultant. The role was to help home owners "build" their dream kitchen through colours and accessories. This was achieved by using the software program Cabinet Vision to show customers how the kitchen/bathroom/pantry/wardrobe would look with added features. These features usually included making the rooms bigger. With any structural change we needed to work closely with the builders so they could notify any trade effected.I have also worked as a estimator with Kitchen Image working multi million dollar projects. These projects were for multi residential buildings.

Parramatta

Worked as a Sales Consultant and Team Leader, specializing in organizing holidays and providing tailored solutions for clients. The role involved upselling to maximize customer satisfaction and business outcomes. Key responsibilities included: - Leading and mentoring a team to achieve and exceed sales targets. - Handling customer inquiries via phone, providing expert advice, and building strong client relationships. - Managing financial tasks such as processing payments to wholesalers and ensuring accuracy in transactions. - Maintaining accurate records and ensuring all documentation was filed correctly to streamline operations. Focused on delivering exceptional customer experiences while driving team performance and business growth.

I was a sales represetative for Hafele selling the latest Kitchen Componets to cabinetmakers and shopfitters.

Revesby

Started as an order writer/processor using Unix and Solid software.Promoted into the upgrade centre as a sales/designer for Masterton Home's clients. Also part of this role required me to provide customer service with problems from the “New Home Sales” and problems on site. With this, I had to phone and liaise with Knebel and Masterton. Then promoted again, where I am in charge of re-works/variations were I over see the process of items missing or damaged from a delivered kitchen to be replaced. This meant working with customers and owners of retail showrooms. Also working with customers with delivery times to ensure that it is convenient with them.Helping the General Manger source new suppliers for melamine boards and hardform doors. I had to present to the General Manager a price matrix (using Microsoft Excel) so he could do a price comparison and also colour match the old colours from our old supplier to the new range.

Certificate Iv, Training And Assessment Tae40122

TAE40122

Diploma Of Business, Business

Diploma Of Leadership And Management, Leadership And Management

Diploma Of Leadership And Management

Diploma Of Business, Business/Commerce, General

Diploma of Business (General) through TAFE NSW.

Trainer Nlp, Neuro Linguistic Programing

Master Practitioner, Time Line Therapy

Certified Coach And Practitioner, Neuro Linguistic Programming, Coach And Practitioner

Trade Certificate, Cabinetmaking

Studied my Trade certificate for Cabinetmaking.

Hsc, Year 12 Hsc

High School Certificate