Katarina Moritz
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Katarina Moritz Email & Phone Number

Customer and Change management l Service management l Motivational speaker l Innovation l Team builder at Go-Ahead Nordic
Location: Oslo, Oslo, Norway 14 work roles 9 schools
1 work email found @moritzbemotande.se LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email i****@moritzbemotande.se
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Current company
Go-Ahead Nordic
Role
Customer and Change management l Service management l Motivational speaker l Innovation l Team builder
Location
Oslo, Oslo, Norway
Company size
67 employees

Who is Katarina Moritz? Overview

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Katarina Moritz is listed as Customer and Change management l Service management l Motivational speaker l Innovation l Team builder at Go-Ahead Nordic, a company with 67 employees, based in Oslo, Oslo, Norway. AeroLeads shows a work email signal at moritzbemotande.se and a matched LinkedIn profile for Katarina Moritz.

Katarina Moritz previously worked as Head of Culture and Customer Experience at Go-Ahead Nordic and Service Concept Designer at Go-Ahead Nordic. Katarina Moritz holds Process Design And Facilitation from Hyper Island.

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Email format at Go-Ahead Nordic

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*@moritzbemotande.se
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Profile bio

About Katarina Moritz

I strive for a value added customer experience from the smallest detail to the largest impact. I believe that customer service is a key component, and can make a crucial difference in the interaction with the customer, thus affecting the success of the company.My focus and drive, combined with an outgoing personality and flexibility, have allowed me to sustain a proven ability to develop and strengthen the service concept.Building relationships, creating a positive work climate and acting as a change agent, are all strengths I have capitalized upon to achieve successful results.Some result of my work; I was proudly part of Flytoget AS in Oslo three years in a row awarded Norway’s Best Service Company 2007, 2008 and 2009. Vellinge Kommun became Sweden’s Best Customer Service Center, and Fjordline won the Danish Travel Awards 2018. PostNord Sweden claims department increased with more committed employees with 12% after 6 months of training to be more engaged and taking care of the complaining customer in Q4 2018. Part of the bidding team at Go-Ahead Nordic organization winning the contract of Norway South/ Sørrlandsbanan 2018.

Listed skills include Change Management, Product Development, Business Strategy, Management Consulting, and 23 others.

Current workplace

Katarina Moritz's current company

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Go-Ahead Nordic
Go-Ahead Nordic
Customer and Change management l Service management l Motivational speaker l Innovation l Team builder
malmö, skåne, sweden
Website
go-aheadnordic.com
Employees
67
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14 roles · 20 years

Katarina Moritz work experience

A career timeline built from the work history available for this profile.

Head Of Culture And Customer Experience

Current
Go-Ahead Nordic

Stavanger, Rogaland, Norge

Jul 2020 - Present

Service Concept Designer

Go-Ahead Nordic

Malmo, Sweden

Go-Ahead is one of the UK’s leading public transport providers enabling more than a billion journeys each year on bus and rail services.And are now establishes itself in the Nordic market. Where we start out in Norway.My role: - Design the different service concepts for our customers.- Led and develop the service culture in the Nordic.- Part of the.

Sep 2018 - Jul 2020

Jury Member

Stellagalan

Stockholm, Sweden

Stellagalan - Sweden’s first gastronomic gala for women was founded in 2018, awarding outstanding women in nine different categories ranging from restaurant owners to chefs and everything in between. I am honoured to be part of the jury for nominating and awarding Sweden’s best waitress together with five other.

May 2018 - Jul 2020

Service Concept Designer

Highlights Ab

Stockholm, Sweden

- Consultant in service concept design and service management in the public and private sector.- Developing service concepts and strategies for increased customer satisfaction.- Implementing organizational strategies.- Conceptualizing and conducting workshops within service design, training managers and employees.- Together with the management group, I.

Feb 2018 - Mar 2019

Country Manager Denmark

Inflight Logistics Sweden Ab

Copenhagen, Capital Region, Denmark

- Part of the group management - Operating and in charge of the organisation in Denmark, CPH- In charge of managing and developing the business operations with overall responsibility for quality, personnel and customer satisfaction- Change manager for the change process within the group - In charge of creating the vision, values and service promise for the.

Sep 2016 - Feb 2018

Board Member

Formtoppen

Höllviken, Sweden

2016 - 2018 ~2 yrs

Regional Route Service Trainer

Stena Line

Gothenburg, Sweden

- Part of the regional management team - Creating and managing cross-functional teams both at land and at sea. - Responsible and managing projects within the region. - Part of the Global Touch Point Review specialist team as a Service Specialist. - Create and conduct customer service- and sales training programs for all staff in the region. - Develop and.

Aug 2013 - Sep 2016

Board Member

Church Council

Skanör-Falsterbo, Sweden

2010 - 2014 ~4 yrs

Consultant And Owner

Moritz Bemötande Ab

Malmo, Sweden

- Create and conduct customer service- and sales training programs- Management consulting.- Change management.- Support for different management team within selected change process.- Development of service routines and structure based on The Service Profit Chain.- Developing service profiles by the company’s values and Service promises.

Aug 2005 - Aug 2013

Board Member

Vellinge-Falsterbo Företagarförening

Vellinge-Falsterbo, Sweden

2006 - 2009 ~3 yrs

Service Management

Scandinavian Airlines

Stockholm, Sweden & Copenhagen, Denmark

Operations:- Conducted customer service workshops.Product Development:- New service concepts.- Part of projects regarding SAS customer service- Participating in SAS 2000+ introduction - Develop and ensure information to employees and unions.Cabin Operations:- Flight Attendant

May 1987 - Jun 2004
Team & coworkers

Colleagues at Go-Ahead Nordic

Other employees you can reach at go-aheadnordic.com. View company contacts for 67 employees →

RV Raymond Vasstveit Raymond Vasstveit Colleague at Go-Ahead NordicNorway, Norway View → JH Jonas Havsø Jonas Havsø Colleague at Go-Ahead NordicStavanger, Rogaland, Norway, Norway View → SW Sandra Westrøm Sandra Westrøm Colleague at Go-Ahead NordicStavanger, Rogaland, Norway, Norway View → MJ Magnus Johann Cornette Magnus Johann Cornette Colleague at Go-Ahead NordicStavanger, Rogaland, Norway, Norway View → GG Guttorm Grimstad Guttorm Grimstad Colleague at Go-Ahead NordicRogaland, Norway, Norway View → LR Line Rasmussen Ophus Line Rasmussen Ophus Colleague at Go-Ahead NordicNorway, Norway View → HF Harald Francis Oddsen Harald Francis Oddsen Colleague at Go-Ahead NordicOslo, Oslo, Norway, Norway View → KJ Kristian Jonsson Kristian Jonsson Colleague at Go-Ahead NordicOslo, Oslo, Norway, Norway View → OB Oda Berit Riska Oda Berit Riska Colleague at Go-Ahead NordicStavanger, Rogaland, Norway, Norway View → NV Natalia Vatsvåg Natalia Vatsvåg Colleague at Go-Ahead NordicNorway, Norway View →
9 education records

Katarina Moritz education

Process Design And Facilitation

Hyper Island

A 3-day intensive course that gave me more skills and tools to facilitate and lead teams, complex processes, workshops and meetings..

Trainee- And Development Program, Organizational Structure

Scandinavian Airlines

Baccalaureate, Economics

Söderslättsgymnasiet

Baccalaureate, Exchange Year, Economics

Marblehead High School, Usa

Team Performance & Collaboration

Hyper Island

Activities and Societies:A3-day course that is about HOW I apply tools, methods, approaches and mind-sets. Evolving group dynamics.

Team Performance & Collaboration

Hyper Island

A 3-day course that is about HOW I apply tools, methods, approaches and mind-sets. Evolving group dynamics, exploring tools for culture.

FAQ

Frequently asked questions about Katarina Moritz

Quick answers generated from the profile data available on this page.

What company does Katarina Moritz work for?

Katarina Moritz works for Go-Ahead Nordic.

What is Katarina Moritz's role at Go-Ahead Nordic?

Katarina Moritz is listed as Customer and Change management l Service management l Motivational speaker l Innovation l Team builder at Go-Ahead Nordic.

What is Katarina Moritz's email address?

AeroLeads has found 1 work email signal at @moritzbemotande.se for Katarina Moritz at Go-Ahead Nordic.

Where is Katarina Moritz based?

Katarina Moritz is based in Oslo, Oslo, Norway while working with Go-Ahead Nordic.

What companies has Katarina Moritz worked for?

Katarina Moritz has worked for Go-Ahead Nordic, Stellagalan, Rotary International, Highlights Ab, and Inflight Logistics Sweden Ab.

Who are Katarina Moritz's colleagues at Go-Ahead Nordic?

Katarina Moritz's colleagues at Go-Ahead Nordic include Raymond Vasstveit, Jonas Havsø, Sandra Westrøm, Magnus Johann Cornette, and Guttorm Grimstad.

How can I contact Katarina Moritz?

You can use AeroLeads to view verified contact signals for Katarina Moritz at Go-Ahead Nordic, including work email, phone, and LinkedIn data when available.

What schools did Katarina Moritz attend?

Katarina Moritz holds Process Design And Facilitation from Hyper Island.

What skills is Katarina Moritz known for?

Katarina Moritz is listed with skills including Change Management, Product Development, Business Strategy, Management Consulting, Management, Coaching, Organizational Development, and Executive Coaching.

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