Telephone consulting for children and youth in stress and crisis situations.

- Being responsible for managing prioritized orders within Backlog Management for Hybrid IT Group- Acting as a link between OMC (customer) and Supply Chain. My major responsibility was providing advanced order tracking and support to achieve operational Supply Chain performance- Managing open order report and reaching out to supply chain/factory to determine the reason for delay; communicating status and escalating issues as necessary- Compiling key metrics, producing reports, and analysing backlog data- Reviewing performance metrics on a regular basis, identifying opportunities for improvement- Leading the training and development of our team members in SAP – best practices, ensuring a high level of proficiency across the organization

- Managing relationships with warehousing and logistics partners - Being responsible for accurate stock levels in both, Nestle and partner’s systems - Maintaining accurate data within SAP system, including material master data, stock levels, and transaction records - Troubleshooting: Identifying and resolving SAP WM system issues and ensuring system reliability- Generating reports and using SAP tools for data analysis to ensure better decision making and improve warehouse performance- Setting goals (KPIs) for on-time deliveries, complains and overall warehouse services, with focus on continuous process improvements- Minimizing inventory levels to avoid stock excess- Maintaining overall costs management with partners, including negotiations, to ensure stable pricing, reduction of distribution costs, all with focus on end consumer satisfaction

Working in area of the marketing research - CAPI, CATI, Focus Groups, online researches, mystery shopping, testing of products etc.- Managing quantitative and qualitative research projects- Designing specific research methods (questionnaires, online discussion, focus groups, in—depth interviews)- Analysing and interpreting data, composing reports and providing recommendations for clients- Presenting research results and outputs to clients

- Validating information provided by sales for order creation- Creating orders from quotes accepted by customer and follow up- Sending orders for validation to Technical Design Team - Creating Order forms for order acceptance by customer- Submitting documentation to customer facing sales teams- Troubleshooting orders, active cooperation with Order Delivery Managers, Sales teams, Technical Design teams, Billing teams- Acting as escalation point when order get stocked

- Creating company communication and strategic concepts- Creating the company newsletters and inside Magazine- Reporting of business news (with regards to heat and electric power) provided by external sources- Creating the graphic design for intranet and public web page - Organizing team buildings and arranging events- Ensuring compliance with the graphic guidelines of the company- Providing company annual reports- Ensuring material needed within the marketing department

- Ordering direct and indirect material- Negotiating prices, delivery terms and conditions with suppliers (EU, Asia)- Searching the new suppliers- Managing logistic of raw material- Reporting and evaluating of suppliers- Supporting the internal audits

Administrative support of Sales Management in area CNG (Compressed Natural Gas) fuel sales.

Order fulfillment quality check

Working in a busy catering environment (Racecourse races, Weddings, Sport events, Christmas parties...)

Quality control of final products (Salomon fish) prior packaging.