Trainings: - UK Naric - Education in English Speaking Africa (March 2009) - UK Naric - Degrees of Deception - Combating Education Fraud (March 2009) - UK Naric - Education in China (October 2010) - UK Naric - Education in Middle East (June 2012) - UK Naric - Education in Indonesia, Malaysia and the Philippines (June 2014) - UK Naric - Education in Eastern EU Member States - UK Naric - Education in North America (July 2016) - UK Naric - Education in Europe (July 2016) - UK Naric - Education in Hong Kong. Singapore, Vietnam and Thailand (June 2017) Other trainings: - KulturMatik s.c. - Intercultural communication workshop (April 2012) - Studybility - Student Recruitment Tools: Using Media and Working with Agents for Effective International Recruitment - Optima - Cultural differences in a foreign student service in the dean's office and university office (January, 2016) (May, 2016)- Optima - Improving the quality of customer-student service in the secretary's office and dean's office. Principles of professional and reliable customer service at the university (April, 2016)