Katarzyna Rembowicz Email & Phone Number

Warsaw, Pl

Warsaw, Mazowieckie, Poland

Warsaw, Masovian District, Poland

• Build and lead the team of Miinto Integration Consultants - Create and execute team’s internal processes (e.g. set-up KPIs and project templates) - Identify and plan the quarterly team tasks following global OKRs - Monitor work progress (Jira, Monday.com) to ensure timely and accurate customer deliveries - Ensure that team maintains a high level of competence and operational excellence - Organize weekly one on one meetings with all team members - Build the fail-fast-forward environment for the team (learning from mistakes)• Support of clients (fashion boutiques and brands) in Miinto API integration - Research and understand partner’s system from a technical perspective - Build the scope of the integration project and manage it from kick-off to launch on production - Build the documentation for usage of nontechnical Miinto teams - Maintain the existing integrations (manage the support tickets in Zendesk and Dixa)• Other areas of responsibility - Closely cooperate with Sales Director to build the integration strategy and projects roadmap - Prepare and present team’s KPIs to C-level audience on a weekly basis

Warsaw, Masovian District, Poland

• Manage and being responsible of the virtual team of Amadeus Shopping Products Specialists− Organize project mode work of 8 people (including remote member in Moscow)− Create and deliver the Service Proposal documents with workload estimation and clear project scope− Identify appropriate people in the team and delegate tasks to them− Monitor work progress to ensure timely and accurate customer deliveries− Develop process improvements to achieve cost effectiveness and time saving− Ensure that team maintains high level of competence and operational excellence− Motivate people to build constant self-learning environment− Build and maintain newcomers training plan and organize the trainers and mentors• Support of clients (travel agencies) in Amadeus Search Products implementations− Serve as primary contact for customer inquiries and concerns− Report delivery status to customers and develop required delivery documentations− Coordinate with other teams or departments to resolve user problems

Warsaw, Masovian District, Poland

• Support of clients (travel agencies) in web services implementation− Gathering client’s business requirements and agreeing upon project scope− Delivering the best solutions to clients using web services− Creating and managing web services access point from technical side− Investigating and testing new products before delivering to customer− Taking part in workshops with clients (both virtual and face to face)− Supporting travel agencies in various areas by coordinating work of different product teams− Managing problems and issues during project implementation− Cooperating with sales team and account managers

Warsaw, Masovian District, Poland

• Developed relationships with customers and partners through project work (onsite and offsite)• Supported clients from multinational companies from various industries (banking, retail, etc.)• Customized MicroStrategy products (software) to meet customer needs:− Gathered customer requirements− Researched possible solutions and prepare POC− Developed new functionalities using Java, C#, JavaScript etc.− Customized existing functionalities− Deployed changes directly in customer environment− Supported client after deployment• Performed MicroStrategy software upgrades on client’s environment• Participated in large scale projects and in individual ones• Took part in Agile driven projects

Effective It Management In The Enterprise, Postgraduate Studies

The aim of the study is to provide the student and the knowledge and skills in the field of modern concepts of management company.

5, Computer Science, M.Sc.

Bachelor, Computer Science, 4.5