Kat Briggs Email & Phone Number

Become a key partner. Learn more at keyproperties.io-Organically grew a portfolio of homes throughout the US & Mexico while gaining over a 4.9/5 star review ratings for all properties-Manage properties throughout the US and Mexico-Current Airbnb Superhost and VRBO Premier Host with over 100 5-star reviews and repeat clientele-Well-versed in multiple booking platforms such as Airbnb, VRBO, Booking.com, Google Vacation Rentals, TripAdvisor, Expedia, FlipKey, Houfy, Agoda, ThirdHome, etc.-Oversee day-to-day operations and manage location-specific teams in multiple markets-Research pricing strategies to ensure homes are remaining optimally booked at the best and highest price-point-Conduct marketing campaigns to reach new and existing clientele

Remote

-Started hosting as a side hustle while being employed full time. Slowly grew portfolio and reviews and then eventually started my own company, Key Properties. -Airbnb Superhost who currently manages short and longterm rental properties located throughout The US and Mexico on multiple websites while maintaining over a 4.9 star ratings on all properties.-Fields all incoming queries with 100% response rate to vet, qualify, and close deal.-Increased revenue YOY by 5% or greater for entire portfolio.-Handles a chain of command of different local operations staff (property managers, handymen, housekeepers) that continually assist with specific property needs.-Drafted, edited, and revised rental agreement contracts for each property with appropriate fill-in-the-blank fields, and wrote detailed property listing information for each property.-Ensures compliance by obtaining permits or necessary documents as needed for each property for continual STR management, collects renters insurance, and ensures all appropriate contracts are properly acknowledged and signed.-All homes are set up on smart home technology. Examples include Schlage keyless entry door locks, Amazon Key, Ring, Nest, Treatlife, SnapLink, Smart TV, SmartThings, AquaLink, Apple TV, GateAccess, Google Firestick & Wink.-Extremely familiar with the following property technology applications to scale business: Airbnb, AirDNA, BeyondPricing, Booking.com, Escapia, Flexmls, FlipKey, PriceLabs, Redfin, ThirdHome, TripAdvsisor, Trulia, VRBO & Zillow.

Remote

-Remotely mentors and coaches Account Managers and assists with training new hires.-Reviews training changes and gives feedback before rolling out companywide.-Assists management with high-value accounts, escalations, and leadership accountabilities.

Remote

-Hired as the first "Luxury Account Manager" at the company and helped shape the role of future Luxury Account Manager's structure and job responsibilities at the company.-Worked on special projects to help the company achieve revenue goals, such as an Airbnb Experiment where I increased the conversion rate in a specific market from 0% to 32% within 1 quarter.-Managed relationships with Homeaway Luxury, The Plum Guide, Airbnb Plus + Luxe, and Key Concierge-Managed a portfolio of 100+ high-value luxury accounts using CRM software Salesforce and Escapia.-Collaborated with the Revenue Management Department on a biweekly basis to discuss pricing strategies, seasonality, booking trends, comparisons, and market trends to ensure we help clients earn a higher return on investment year over year.-Key point of contact for clients that is responsible for coordinating multiple tasks across multiple departments in the company to ensure customer goals and needs are met in a timely matter.

Orange County, California Area

Need a roof over your head? Reach out to us at abcsupply.com-Responsible for setting up company on SaaS applications for tracking purposes and money saving strategies such as FleetMatics software to track vehicles on the road & ADP timekeeping. -Managed employee compensation, recruitment, personnel policies, and regulatory compliance -Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings -Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs -Implemented employee safety programs and protocols that met Cal/ OSHA requirements -Oversaw technical operations and ensured each yard was effectively utilizing office technology -Coordinated activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment -Trained and ensured all assigned employees were aware of and complied with company, government, and customer policies, procedures, and regulations -Ensured financial targets and other agreed targets were met in all departments -Coordinated activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment -Assisted high level executives with multiple projects catering to company needs and compliance -Evaluated industry trends by attending co-op meetings, roofing conventions, and organizational groups to ensure the company is remaining up to date on protocol -Updated job requirements and job descriptions for all positions

San Francisco, Ca

Bringing together impassioned kitchens and talented companies to give employees the food they deserve. Become a Taste bud. Check us out: https://taste.io/-Managed and cultivated relationships with corporate clients and culinary partners-Pivotal in building an efficient account management infrastructure-Rebuilt legal contracts for clients and partners alongside the legal team-Coordinated orders across departments while focusing on accuracy, punctuality, and dietary restrictions-Worked closely with the design team in editing and creating content for the site-Lead weekly standups and make sure every team is properly communicating

San Francisco, Ca

Make an appointment for your haircut, oil change, massage, and more on MyTime: http://www.mytime.com/Awarded Best Ecommerce Product in 2014-Delivered exceptional customer service to businesses and customers over the phone, email and online chat-Rewarded 2 consecutive quarters for being top performing service representative-Worked with marketing team to create a Merchant Welcome Package for on-boarded vendors which included business cards, promotional stickers, and a brochure-Analyzed success of marketing campaigns through QR codes, bitly links, email and phone outreach, and surveys-Assisted with creating and publishing a service and sales training manual-Initiated and managed individual projects to improve both the user experience and product-Oversaw credit card processing and interchange-Assisted marketing team in promotional activities and projects-On-boarded inbound leads for a full sales cycle: outreach, vet, qualify, close-Managed an overseas team in initiating and creating the entire profile creation process-Worked with product team to report bugs and functionality of mobile app and website

San Francisco Bay Area

Build customer relations on a personal level by running a fun white label sports contest: Interested in football pick-em pools, March Madness, and more? Sign up at: http://touchpointgames.com/-Formed a client book of businesses worth in excess of $80,000-Created social media content, Google AdWords campaign, and conducted sports research-In charge of research and analysis of competitors and potential new clients-Analyzed and tracked email marketing campaign success rates; had a continual open and click rate of 77% and higher during sports contests-Coordinated team building exercises such as a ski/ snowboard excursion to Park City, Utah

San Francisco Bay Area

Developed and implemented marketing plans and campaigns involving traditional and non-traditional media-Communicated to voters through phone banking, precinct targeting, and social media outreach-Developed and delivered customized campaign recommendations-Passed out leaflets, flyers, and other marketing materials throughout the city-Attended press conferences and merchant walks

Anaheim Hills, Ca

-Built close relationships with vendors such as Free People, Obey, Splendid, Frankie B, True Religion, William Rast, Audrey 3+1, and more-Responsible for 15% increase in average annual sales after one year-Assisted CEO and marketing director with designing a website-Acted as liaison between vendors and selected merchandise to be sold in store-Given immediate access in opening and closing the store-Excelled in customer service and building client base-Managed store operations and transactions-Used social media channels (Twitter, Flickr, Facebook) to promote store

Bachelor Of Arts (Ba), Political Science/ International Relations, Public Policy

Activities and Societies: Cal Ski/ Snowboard Team, Autism Speaks U, Tennis Club, Beach Volleyball Club

Spanish Language And Literature