Kat Cartwright Email & Phone Number

Tempe, Arizona, United States

Tempe, Arizona, United States

• Built strong partnerships with senior and executive leadership, including Customer Experience, Payment Operations, Workforce Management, and Settlement Operations to offer expertise on organizational and people-related strategy and execution to ensure a motivated, engaged workforce.• Partnered with the business on organizational design, workforce planning, succession planning, and skills assessment. Worked with senior leadership to drive organizational change and process improvement. • Advised and coached leaders at all levels to navigate the complexities of managing teams, managing career development, developing a high-performance culture, and providing conflict resolution strategies.• Collaborated with other HR Centers of Excellence, including Learning and Development, Compensation, and Talent Acquisition, on strategic and change management initiatives.• Reviewed and analyzed business unit data to identify trends and recommend solutions to improve performance, employee onboarding, engagement, retention, and people experience.• Addressed root causes of work-related problems, resolved employee relations issues, conducted confidential internal HR-related investigations and mitigated the company's risk.• Focused on executive, leadership and management development, ensuring comprehensive development and succession plans for critical positions.• Worked with managers and employees to address and resolve employee relations issues, fairly representing all interests.• Focused on people-focused initiatives and projects to build leadership capabilities and foster a diverse and inclusive environment.

Fremont, Ca

• Led the Human Resources team to execute HR strategies, programs, and initiatives. Coordinated with senior leadership and employees to achieve the hospital's business strategy and operational goals.• Delivered core HR services, including employee relations, HR legal/regulatory compliance, recruitment, retention, performance management, training, benefits, safety, leadership development, organizational strategy, and compensation. • Drove efficiency in HR operations oversight of compensation plans (e.g., labor standards/staffing, contract labor, overtime, premium pay) and performance on HR operations scorecard/metrics. • Ensured compliance with all HR regulatory requirements, employment law, and Joint Commission HR standards.• Revised the recruitment, selection, onboarding, and orientation processes to improve the employee experience and reduce first-year turnover. Implemented the facility's exit survey process to improve employee retention by analyzing employee feedback and turnover by position and department.• Ensured proper planning, response, and reporting to the following agencies concerning employee health and occupational safety: Joint Commission, Cal-OSHA, OSHA, and other federal, state, and local agencies.• Projected workforce gaps considering current staff, local labor market, and national healthcare statistics, trends, and projections.• Sought after by leaders as a trusted HR advisor, delivering leadership education and development to include performance management, leadership effectiveness, and employee relations. • Played a crucial leadership role in building trust and commitment throughout the organization. Led employee advocacy and engagement programs, including the Healthy Work Environment initiatives for the facility. • Provided timely responses to Corporate Human Resources, ensuring those in the administration met deadlines and communicated corporate programs, policies, and legal mandates.

Pleasanton, Ca

• Sole Team Member Relations Manager supporting 1,200 employees in 54 stores across California, Washington, and Illinois. Delivered quality leadership for high-performance teams throughout all human resource management operations. • Guided C-Suite and café management through human resource operations, promoting organizational and career succession planning. Used counseling and strong interpersonal skills to achieve organizational goals and objectives. • Established internal and external partnerships that promoted performance management, payroll processing, compensation, and employment law aligned with local, state, and federal regulations. • Partnered with legal counsel to review and provide successful problem resolution to all policy, ethics, and harassment violations and discrimination violations. • Continuously implemented people data and analytics to drive performance, applying decision-making procedures that accounted for labor costs, employee retention, and succession planning when managing HR policies. Served as a key point of contact for Form 5500 filings.• Integrated innovative employee retention strategies to enhance health plans for employees.• Fostered a cohesive team environment through employee feedback reviews, providing recommendations to senior-level executives for consideration implementing effective corrective actions.• Increased employee satisfaction through engagement and relations by streamlining HR workflow and re-engineering recruitment and onboarding procedures. • Administered employee benefit plans while conducting auditing and reconciliations for vendor invoices, severance packages, and employee issues.• Initiated a new Worker’s Compensation (WC) Program supporting managers throughout all incident and injury reporting processes, achieving increased knowledge in resolution for employees through third-party administrators, WC Actuaries, and subcontractors.

Pleasanton, Ca

• Facilitated HR and employee relations for Pediatric and Multi-Specialty Practices throughout the Bay Area. Partnered with senior leadership in executing HR strategic and tactical action plans, improving prominent areas of performance that led to organizational success.• Served as a key liaison between clinics and physicians during onboarding and acquisition procedures.• Optimized resources in planning projects, including the migration of HRIS system to ADP Workforce Now Version 12.• Designed and launched new procedures, forms, and toolkits focused on increasing workflow throughout the recruitment and new-hire processes.• Generated notable increases in customer service, empathy, and team building by analyzing Press Ganey Survey scores and creating future improvements in staff training. • Introduced the use of the PeopleSoft ePerformance Management Module, auditing the transition of data from ADP in supporting operational services.• Spearheaded the implementation of a third-party leave-of-absence administrator for two companies that reduced time spent administering leave requests for 450 employees by 75%.

HR and Employee Relations for multiple California locations.

Managed 5 Employee Engagement Leaders who provided Employee and Labor Relations support to Field HR Leaders and management personnel.

HR Director (Western Region) supporting 6,000 frontline employees and 355 managerial staff in 13 states (HI, CA, NV, AZ, NM, CO, UT, ID, OR, WA MT, WY, CO)

HR Director (Alameda, CA): Responsible for the IT and Finance divisions.Regional HR Manager - (Phoenix, AZ): Supported Finance division and an operational subsidiary.

Sr. Manager (Employee and Labor Relations): Managed HR Managers and HR Advisor for the Maintenance Division and airport locations in the Central and Eastern Regions.HR Manager (Employee and Labor Relations): Supported airport locations in the Central Region.HR Advisor (Employee and Labor Relations): Supported airport locations in the Western Region, Las Vegas hub and Reservations Centers.

Master Of Business Administration - Mba, Business Administration And Management, General

Bs, Kinesiology