- Solely responsible for the complete Salesforce ecosystem and lifecycle, from planning through implementation for 50-person organization, including all internal and external applications.- Planned and rolled out Lightning to the Sales team, including page layouts, lighting pages, and dashboards.- Built out reporting including reports and dashboards for Opportunities, Billings, Milestones and the Marketing Dashboard that is presented monthly to the management team.- Worked on cleanup project with Pardot lead to block and remove duplicates from our system. - Integrated Zendesk, DiscoverOrg, and Accent.

- Built a multi-object flow to facilitate better communication to the owner of a parent record.- Created custom MLS object to make Salesforce the source of truth from the original Google Doc, including object, junction object, Layouts, Record Types, Field creation, and data importing via Data Loader.- Wrote SOQL queries to create and send data to automate Client Touchplans.- Setup and maintained email-to-case, auto responders, and case assignment rules for 400 users.- Release Manager for the team using AutoRABIT

- Created Dashboards for better sales management analytics and visibility in SFDC.- Tracked down and mitigated discrepancies for both fiscal inconsistencies and system errors.- Started implementation of Steelbrick CPQ to Veracode specifications.- Managed all of the approval processes for the various sales teams.- Responsible for Monthly Audits and data integrity within the Account and Opportunity Objects- Built custom pricing calculator in Excel to provide bracketed volume discounting using nested IF statements to connect all of the necessary cells.- Maintained Roles, Profiles, and Permission sets for all 400 Veracode users, including companywide provisioning and de-provisioning of users.- Transitioned sales team into a multi-regional assignment model with multi-field parameters

- Troubleshoot and maintain Saleforce.com, including: Provision and De-provision users, Page Layouts, Approval Processes, Demand Tools & Dataloader, Field Creation, Validation Rules, Custom Objects, Permission Sets, Email Alerts, Workflow Rules, Custom Report/Dashboard Creation- Train growing Sales Ops Team the processes for pre- and post-sale order paperwork and the customizations within the Veracode instance.- Provide support to multiple organizations across the company to better understand their Salesforce.com requirements and work with them to build and implement changes.- Support growing Inside Sales Team with order prep, approvals, and bookings.

- Coordinate planning, logistics, and facilitation of bi-weekly webinars.- Collaborate with Product and Program Managers to develop webinar content.- Transitioned Salesforce.com database to a strategic account approach: • Organized information strategy including reporting and deployment.• Supervised interns assigned projects and monitored for quality.- Create and analyze reports utilizing the Marketo and Salesforce.com databases. - Marketo, Salesforce.com, Go to Meeting, Brainshark, and Liveperson Administrator.- Managed transition of the new website’s Resources section, including 100+ assets; ensuring that all landing pages, emails, and mp4/pdfs, linked on the website functionally.

- Provided data analysis and reporting utilizing the Marketo and Salesforce databases- Facilitated deployment of the “Secure Development Award” for customer excellence- Administrated activities for Brainshark and Liveperson

- Managed all aspects of online business including sales/sales reporting, marketing, web management, inventory, purchasing, vendor management, and customer service.- Updated web design and utilized SEO techniques resulting in increased Sales of assigned product line; from less than $2,000 a month to over $5,000 a month in a 6 month period.- Designed and created finished products and marketing materials for mass production and sales. - Created sales database providing improved inventory controls, sales analysis, and forecasting resulting in time savings of 35%.- Managed the operations, aided the design, construction, upkeep, of two sister websites.- Assisted in the design and oversaw the production of a trade show booth; represented Fifield at the three day Luxe Pack Monaco in Monte Carlo, Monaco.

-Assisted in all aspects of video production for BCAT, the local cable company-Directed the Burlington High School home football games for 3 years, supervised all aspects of the production, instructed students in proper set up of the equipment-President of BCAT High School Club, for 4 years, assisted students in editing various projects