Kate Billinghurst Email & Phone Number

Adelaide, Sa, Au

Christies Beach, South Australia, Australia

Purchased an existing costume hire shop. Improved all aspects of the business, winningmultiple awards and elevating it to the top rated costume shop in South Australia.As an owner/operator, all aspects of the business management were handled or overseenby myself, including money handling, bookkeeping, data entry, customer service, shopmaintenance, merchandising, marketing, social media management, online enquiries andsales, stocktake and purchasing.

St Marys, South Australia, Australia

Began as Office Receptionist. Quickly promoted to acting PA and Office Assistant, workingwith CRM, accounting software and data entry. Promoted to Customer Care Coordinator.Responsibilities included designing and implementing a post-sale customer feedback andsupport loop, which provided ongoing help and assistance, ensuring repeat business andcustomer loyalty.Role also included team management, event planning, scheduling, HR and recruitment

Old Reynella, South Australia, Australia

Held appointments with clients, monitoring progress of individual health careplans and making adjustments. Keeping accurate records with FileMaker Pro software andensuring customer satisfaction with their programs.