Kate Bode Email & Phone Number

- Spearheaded policy changes for personal lines accounts- Provided troubleshooting, how to, and escalations for proprietary insurance app. Technical support was provided both externally and internally.- Daily account data management and cleanup via EPIC and Ezlynx Agency Management Systems.- Processed sensitive financial and personal information to expedite customer policy activation and retention- Followed up with clients to complete contracts and process payments- Followed up with vendors and clients to secure client discounts.- Worked extensively with escrow and mortgage vendors to process client information

- Directed scheduling and communication with students- Coordinated and hosted regular recitals- Created over 50+ spreadsheets for clients including students, parents, etc. using G Suite tools.- Created social media marketing campaign via Instagram, Nextdoor, Yelp, and Facebook to grow studio.- Taught a wide range of students, including pre-k through highschool, as well as adults.

Santa Ana, California, United States

- Organized and led collaborative rehearsals for all vocal and instrumental students to ensure maximum efficiency and help students feel at ease in their preparations for recitals.- Assisted with leading choir rehearsals virtually during the COVID-19 pandemic.- Collaborated with other instrumentalists and provided solo piano accompaniment.

Irvine, California, United States

- Processed payroll for gig based artists- Tracked revenue and expenses via Quickbooks- Scheduled meetings, coordinated attendance