Kate Brough work email
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Kate Brough personal email
Kate Brough is a Event Logistics Manager at Ministry of Sound. Colleagues describe her as "Kate organised our wedding reception at Malmaison last year and was both highly professional and creative throughout the 7 month planning period for the event. Her attention to detail and calm, professional approach ensured that the day ran smoothly and was truly memorable for all involved." and "Kate joined Malmaison as a reservations agent whilst I was managing the call centre. Kate excelled within the department very quickly and within her 3 month probationary period was awarded an ipod as recognition of her hard work and achieving targets in such a short time. Kate also was nominated as the role of Team Champion within the department, taking on extra duties within the team environment assising myself and the team leader with the monitoring of data entry of reservations and assisted in the training of new and existing starters. During mine and the Team Leader's maternity leave Kate took on the role as Team Leader before she decided to embark on her travelling experience. Kate is very much a team player, but very good at making her own decisions and very reliable and dependable. Kate was a great asset within the team and it's good to see that she has progressed even further within the Malmaison and Hotel Du Vin Group."
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Events Logistics ManagerMinistry Of Sound Jul 2014 - Dec 2015 -
Events CoordinatorMinistry Of Sound Aug 2013 - Jul 2014
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Reservations & Events ManagerMalmaison Jan 2012 - Jul 2013A different type of boutique hotel situated in trendy Clerkenwell, annual turnover for the hotel is over £7 million. Achievements;Successfully secured two weddings in 2012 worth 12k revenue for the companyExceeded 3000 cover target for Christmas 2012 including four exclusive hiresIncreased day delegate rate by 5% year to yearSecured a 31k group booking in 2013 against a key competitor and confirmed repeat business for 2014.Increased REVPAR from £117.85 to £124.15 a year on year £6.68 (5%)
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Events Co-OrdinatorCommunities Nsw Aug 2010 - Dec 2011Olympic Park, Sydneyan agency of the New South Wales Government, responsible for assisting the people of New South Wales to participate in sport and recreation, in order to improve personal and community well being.Achievements;Successfully planned in excess of 30+ school holiday camps, family camps, respite camps, government based sports and arts events in Sydney and surrounding areas.Delivered the Premier Literacy Awards 2011 organising invites, caterers, transport, key speakers and entertainment at this 3000+ attendee event. -
Call Centre Reservations Team LeaderMalmaison And Hotel Du Vin Central Reservations Office Mar 2008 - May 2011The Mailbox, BirminghamPromoted to office supervisor within the central reservations department added responsibility to configure performance data and produce reports for all levels of management and the team. Responsible for team of 26 agentsSuccessfully drove individual agent’s performance, team productivity, reducing daily errors and increasing revenue generated. -
Reservations AgentMalmaison Jan 2007 - Feb 2008The Mailbox, BirminghamWithin a busy call centre I managed both room and brasserie reservations for all 11 UK based hotels in the chain using window based and property booking systems. Achievements;Handled in excess of 500 calls daily in 20+ person call centre booking hotel reservations for 12 boutique hotels whilst actively cross-selling/up-selling brand products and services to achieve personal targets. Successfully exceeded my monthly target and awarded with an apple ipod and a two night stay in a suite at a chosen Malmaison Hotel.
Kate Brough Skills
Kate Brough Education Details
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Media & Cultural Studies -
Lady Manners School, Bakewell
Frequently Asked Questions about Kate Brough
What is Kate Brough's role at the current company?
Kate Brough's current role is Event Logistics Manager at Ministry of Sound.
What is Kate Brough's email address?
Kate Brough's email address is kb****@****und.com
What schools did Kate Brough attend?
Kate Brough attended Liverpool John Moores University, Lady Manners School, Bakewell.
What skills is Kate Brough known for?
Kate Brough has skills like Hospitality Management, Hotels, Revenue Analysis, Hospitality, Food And Beverage, Hospitality Industry, Hotel Management, Event Management, Yield Management, Corporate Events, Event Planning, Hotel Booking.
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