As a Business Intelligence Data Analyst within the Optimisation Team at Clear Channel UK, I leverage my expertise to drive operational excellence and innovation. My key responsibilities include:1) Identifying Automation Opportunities: Proactively identifying opportunities and creating use cases to semi-automate manual process flows using monday.com, enhancing efficiency and reducing manual workload.2) Stakeholder Collaboration: Collaborating closely with stakeholders to define and meticulously document optimised workflow processes using Visio, PowerPoint, and Loom. Subsequently, these tools have helped me to engineer innovative system solutions tailored to meet the organisation's needs.3) Project Management: Orchestrating and overseeing projects from inception to fruition. I ensure seamless implementation and delivery of transformative solutions, driving operational excellence and measurable improvements.4) Training and Support: Engaging proactively with business workflow owners, offering specialised training and unparalleled support to users. I initiated the use of LOOM to enhance efficiency and provide a valuable source for continual learning, fostering a culture of proficiency and empowerment.5) BI Reporting: Designing and deploying insightful business intelligence reports in Power BI for senior leadership, leveraging data from monday.com via a third-party API. These reports drive informed business decisions and mitigate operational bottlenecks.6) Technical Project Management: Serving as the Technical Project Manager for a UK-wide initiative focused on implementing Warehouse Management Systems (WMS) to enhance operational efficiency. Within this role, I conduct end-user training, configure user settings and device menus in D365, set-up mobile devices and Bluetooth printers, create item and warehouse labels using Interform, rigorously test new developments, oversee deployments, and provide remote support via Mobicontrol.

As a Senior Associate Data Consultant at Rockborne, I have leveraged my skills and expertise across various professional settings. In addition to my consulting work, I served on the Company's social committee, organising events and automating an Excel document for tracking event planning and budgeting.During my tenure at Rockborne, I have completed two distinguished placements, each enriching my skillset and experience. My first placement involved covering maternity leave as a Credit & Risk Operations Analyst at Next. Here, I honed my expertise in risk assessment, data analysis, and project management. Thus, earning a reputation for meticulous attention to detail, strong analytical capabilities, and effective team collaboration.In my next role, I worked as a Technical Product Consulting Analyst at Oliver Wyman. I received rigorous Python training and developed a deep understanding of its applications in data analysis and problem-solving.These diverse experiences have provided me with a comprehensive skillset, robust analytical knowledge, and the confidence to tackle complex challenges and deliver effective solutions.

Throughout my role as an Associate Data Consultant, I stepped in to cover maternity leave as a Credit & Risk Operations Analyst at Next. This placement allowed me to refine my skills in key areas such as Communication, efficiency, and problem-solving:Communication: I effectively collaborated with the business development team to recreate and import live files into a standardised historical finance table using SQL. This enhanced data accuracy and streamlined financial reporting.Efficiency: I utilised my expertise in Excel and SQL to automate several reports, creating formulas linked to a date cell to flag areas of concern, including spikes in breathing space letters and significant variances in default movements. These improvements boosted productivity, optimised resource allocation, and resulted in substantial operational cost savings.Problem-Solving: I adeptly identified credit accounts with foreign addresses in an unstandardised dataset, enabling prompt review and issue flagging. This enhanced data quality and facilitated timely risk assessments.

During my initial 16-week period as a Graduate Data Consultant, I undertook an intensive Data Analysis Bootcamp that significantly enhanced my technical skill set. This comprehensive program offered personalised one-on-one support and training from leading data experts. It covered a wide array of topics including Python, advanced statistics, visualisation tools (PowerBI, Tableau), SQL, data modelling and database concepts, webscraping, and cloud engineering (Azure).The bootcamp was designed to not only build technical proficiency but also to develop essential soft skills. I received extensive training in compiling insightful data reports, effective stakeholder communication, and presentation skills. Additionally, the program emphasised cultivating an effective team-working approach, ensuring that I am well-equipped to collaborate seamlessly in any professional setting.Throughout the bootcamp, I successfully completed several end-to-end internal projects, allowing me to solidify and demonstrate my learning. These projects provided hands-on experience in applying theoretical knowledge to real-world scenarios, further strengthening my problem-solving abilities and analytical thinking.This rigorous training has provided me with a robust foundation of skills that I am confident in applying to any data-driven role. As a result, I am well-prepared to tackle complex data challenges, deliver actionable insights, and contribute effectively to any team.

My past role as a Medical Receptionist strengthened my adaptability and intuition skills as I had to suitably respond to medical emergencies during Covid Vaccination Clinics. These experiences required me to utilize a combination of acquired skills and intuition to respond appropriately to unpredictable situations. In the dynamic and fast-paced world of business, responding to changing markets based on intuition is also a vital skill since markets inevitably run into situations where there is no data to drive decisions.In addition, this role helped me to possess exemplary written and verbal communication skills, which I have honed through various tasks such as answering phone calls, dictating memos, and responding to client emails. Effective communication is crucial when liaising with stakeholders and developing a rapport with them, ensuring that all key professionals are aligned on project goals.Furthermore, my ability to organize and perform administrative tasks such as recording sensitive client information, filing, and transferring medical records has been critical in ensuring the smooth running of projects. This ability to organize is essential when handling multiple projects and teams, ensuring that each stage is completed efficiently and on schedule.

As an agency worker at Cornwall Staff Agency, I have been fortunate to experience various industries and roles, allowing me to develop a wide range of skills that are valuable in any work environment. I pride myself on my flexibility and adaptability, being able to quickly integrate into new teams and environments while building positive relationships with colleagues and managers.Attention to Detail: My time as a cleaner at a Covid vaccination center has honed my exceptional attention to detail when performing high-pressure tasks. Cleaning and sanitizing high-traffic areas to ensure a safe environment for patients and staff, I meticulously followed strict cleaning protocols to minimize the risk of cross-contamination. My ability to remain focused and efficient under pressure is a valuable asset in any role.Hospitality Expertise: Working as a part of the team at a VIP dining experience before Kylie Minogue's concert at the Eden Project has allowed me to develop a keen understanding of the importance of attention to detail and exceptional customer service. Working in a fast-paced environment with a high level of expectation, I have become adept at anticipating and responding to customer needs while maintaining a professional demeanor.

During my time as a waitress at The Barley Sheaf, I gained invaluable skills that have shaped me both professionally and personally. The fast-paced, high-pressure environment of a busy restaurant requires not only physical stamina, but also strong communication, organization, and problem-solving abilities.Communication: One of the most important skills I developed as a waitress was clear and effective communication. This involved not only greeting customers with a friendly demeanor, but also listening actively to their needs and preferences, and communicating those needs clearly to the kitchen and bar staff. Moreover, I had to be able to communicate professionally and effectively with my colleagues and supervisors, in order to ensure that service was running smoothly and that any issues or concerns were addressed promptly.Organization: Working as a waitress also taught me the importance of staying organized in a fast-paced environment. I had to be able to juggle multiple tables at once, while keeping track of each customer's individual orders and preferences. This required a high level of attention to detail and the ability to multitask efficiently. Furthemore, I had to be able to manage my time effectively, in order to ensure that orders were delivered promptly and that tables were turned over quickly.Problem-solving: In a restaurant environment, problems can arise quickly and unexpectedly. As a waitress, I had to be able to think on my feet and come up with solutions quickly and effectively. This involved everything from resolving customer complaints and accommodating special requests, to troubleshooting technical issues with the POS system or equipment. Through these experiences, I learned to approach problems with a calm and level-headed attitude, and to work collaboratively with my colleagues to find the best solutions.

During my past role as a retail assistant at Lobbs Farm Shop, I demonstrated my skills in delegation, proactivity, and visual merchandising to drive the business forward. I effectively delegated shop duties, ensuring each team member had the time and expertise to handle specific tasks to meet crucial courier deadlines and finish business projects.I showcased my proactiveness through diffusing potential problems by notifying customers about any disruption before they became disappointed or irritated. This skill minimized company failure and ensured future business collaboration with clients and key industry leaders.In addition, I utilized my expertise in visual merchandising to enhance customer engagement and overall business growth. By creating innovative displays, I showcased products and highlighted their features and benefits, resulting in increased sales and customer satisfaction.

After a competitive application process, I was thrilled to be selected for the Assistant Researcher Micro-placement with The Environment Agency. During this highly sought-after placement, I acquired a range of skills and experiences including:Active Listening and Collaboration: Through attentive listening and clear communication, I developed positive and productive relationships with all ten members of my team. This helped us work in unison to complete the Environmental Water Report without missing any crucial information.Data Analysis and Report Writing: I collected and analysed environmental data to establish the pollution level in Oxford's waterways and reported the results to internal and external stakeholders. With data-driven decision-making becoming increasingly vital in today's world, this analytical skill proved essential in keeping projects on budget and exceeding both clients' and stakeholders' expectations.