- Monitor and analyze customer engagement and usage patterns, leveraging data insights to identify upselling and cross-selling opportunities.- Manage approximately 50 accounts across diverse regions, including Taiwan, Thailand, UAE, and ANZ.- Collaborate with the BD and the MKT teams to develop and implement customized customer success plans, utilizing data analysis to maximize value and secure deals.

- Develop and execute strategic sales plans to meet company objectives and expand market presence.- Present sales forecasts, revenue results, and pipeline metrics to the management team during monthly, quarterly, and annual review meetings.- Represent the company at industry events, conferences, and networking opportunities to promote our products and services e ffectively.

- Develop and execute short- and long-term multi-channel campaigns to drive leads and sales pipeline growth.- Lead A/B testing strategies and execution across all channels.- Monitor and optimize campaigns and programs for maximum e ffectiveness.- Develop customer personas and understand their buying preferences.- Assist in content development to engage consumers throughout the customer lifecycle.

- Analyze and expand business operations for sustained growth.- Possess in-depth product knowledge, conduct demos, and handle objections effectively.- Perform daily cold outreach to potential domestic and international leads. - Develop strong, ongoing relationships with prospects and customers. - Analyze and report on the performance and efficiency of marketing campaigns.

-Implement front-end analysis and develop strategies for new launching products-Analyze Amazon's overall market trend in the post-pandemic era-Propose sales strategies and competitor analysis for new products-Provide solutions to the issue of oversupply on Kickstarters and Indiegogo-Expand the e-Commerce scale to Shopify

- Participated in industry-leading events including Smart City Summit & Expo, Computex, SEMICON, and the FLEX Taiwan seminar.