Kate Canavan Email & Phone Number

London, United Kingdom

Brentford, London

An integral part of my Business/ Pricing Analyst role centers around the study of the pricing function, gathering competitive and local information, and evaluating the output requirements. One of my main business objectives is to improve systems by studying current practices; designing modifications and through detailed analysis provide intrinsic value to.

• Creates and manages contracts maintenance quotations for Global and Enterprise accounts within UK & Ireland including, but not limited to: Royal Bank of Scotland, Eircom,and British Telecom.
• Constructing contracts according to established procedures whilst ensuring defined Service Level Agreements (SLA''s) are met.
• Resolves order discrepancies and contract billing issues through interface with customers, Sales, Global Revenue Operations, Finance or senior management.
• Manages contracts activity for renewal, installation, upgrades and de-installation. Modifies contract information as required.
• Adheres to procedures and guidelines of quote creation and ensures consistency and best practices are followed.
• Assists credit department, sales and customers in the resolution of accounts receivable issues by reviewing invoice details and issues credit memos where applicable.