Kate Khan Email & Phone Number

Mackay, Queensland, Australia

Coordinated and crafted travel itineraries for an average of 35+ converted bookings a month Managed a team of 4 consultants as Team LeaderCreated local store marketing content and increased travel enquiresSuccessfully prioritized and navigated challenges in a high pressure, customer service environmentProblem solved situations to achieve the best possible results for clients in situations when unforeseeable things went wrong during or prior to travelCreated original quizzes and learning challenges for staff meetings to cultivate a fun and interactive learning experienceBuilt up customer confidence through a high level of service, evident by retaining repeat clientele, corporate clients and referralsAsked open-ended questions to identify a customers needs and anticipated situations to exceed expectationsLiaised with Wholesalers and Industry Representatives

Emerald, Queensland, Australia

Used SaaS program Quickbooks to maintain organised, tax compliant accounts and paperwork.Arranged and kept up-to-date accounts to establish current monthly/quarterly net position.Prepared for and completed quarterly BAS, PAYG withholding and tax compliance forms.

Brisbane, Queensland, Australia

Co-ordinated, trained and supervised a team of 10+Contributed to store merchandising to inspire customer purchases and increase visual appeal of the storeOrdered stock and maintained optimal levels to minimise wasteWrote weekly cafe reports tracking wages, earnings, wastage and cultivated ideas for continued success and improvement.

Computer Programming

Course work includes: HTML & CSS GIT and GitHub Responsive Web Design JavaScript and jQuery Introduction to JavaScript React Introduction.

Bachelor Of Arts - Ba, Film And Screen, And Screen Prodution

Completed BA with a double major in Film and Screen, as well as Screen Production. The Screen Production major was a technical.

Certificate Iv, Travel And Tourism

Certificate Iii, Traineeship In Retail Travel Sales

Certificate Ii, Tourism And Travel