Kate Christou

Kate Christou Email and Phone Number

IT Change Coordinator, ITIL , Process Governance, Change Management, IT Service Management,HP Service Manager, ITSM @ Optus
australia
Kate Christou's Location
Wyoming, New South Wales, Australia, Australia
About Kate Christou

Having worked for the past 8 years as an IT Change Coordinator for a large Telecommunications company I have sound Service Management knowledge particularly in the end to end Change Management process. Qualified with ITIL Release Control and Validation and ITIL Foundations Certificates. With a key focus on Process Governance, HP Service Manager. The ability to build relationships with all stakeholders of all levels within an organisation. Previous roles have provided knowledge and skills in User Identity Management, Incident Management and Configuration Management.Key Skills/Competencies• ITIL Release Control Validation• ITIL Foundation• IT Change Management• Process Governance• HP Service Manager• Writing Process Documentation• Sound experience in building and maintaining working relationships at all levels• Excellent attention to detail, organization, planning and time management• Proven highly developed communication skills – both written and spoken• High levels of self-motivation and ability to work without supervision• Customer Service Internal/External (Vendors)• Proficient Microsoft Word, Excel, Outlook, PowerPoint.

Kate Christou's Current Company Details
Optus

Optus

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IT Change Coordinator, ITIL , Process Governance, Change Management, IT Service Management,HP Service Manager, ITSM
australia
Website:
optus.com.au
Employees:
10167
Kate Christou Work Experience Details
  • Optus
    It Change Coordinator
    Optus Jan 2009 - Present
  • Optus
    Account Management Support Analyst
    Optus Apr 2007 - Jan 2009
    Maquarie Park
    The day-to-day management of Service Requests within Optus for the creation and modification internal user system accounts. Ensuring standardised methods and procedures are used for efficient and prompt handling of all requests.

Frequently Asked Questions about Kate Christou

What company does Kate Christou work for?

Kate Christou works for Optus

What is Kate Christou's role at the current company?

Kate Christou's current role is IT Change Coordinator, ITIL , Process Governance, Change Management, IT Service Management,HP Service Manager, ITSM.

Who are Kate Christou's colleagues?

Kate Christou's colleagues are Lindsay Smith, Tim Baker, Jordan Smith, Jake Burchell, Ben Lawrence, Gary Collins, Vaijayanti Kamthe.

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