Kate Clark Email & Phone Number

United Kingdom

Kettering, England, United Kingdom

Responsibilities include ensuring export documentation is correct for VAT purposes and liaising with relevant couriers for resolution if any discrepancies. Ensuring all documentation is collated for export shipments to enable records to be completed, checking accuracy and getting corrections made. Supporting the Export department manager and team where required.

Earls Barton

Speak to suppliers resolving any issues relating to orders/deliveries and invoice queriesOne of my KPIs was to ensure that all Order Confirmations were chased within 48 hours of orders being placed One of my KPIs was to ensure that all deliveries coming into Woodway were booked in 72 hours in advance and if for any reason the requested delivery date couldn't be met escalating this to Customer Services so they could advise their customers accordinglyGatekeeper - ensuring all Order Confirmations were correct and escalating queries to either members of the Purchasing Team or contacting the supplier directlyWorking with the warehouse to resolve any delivery issuesRaising CRMs and speaking to suppliers to get delivery issues resolved and to prevent the issue reoccurring going forwardRaising Returns Notes and working with suppliers to ensure over delivered items/incorrect items or damaged items were collected from the Woodway in a timely mannerWorking with our external warehouse to resolve any delivery queries they hadArranged collections of goods from suppliers with our Transport DepartmentAssisting the Purchasing Team with any issues they had that needed resolvingUpdating the Abaca database with missing informationEsculated delivery date differences on Order Confirmations to the Customer Service Team so they could advise their customer of delivery date changes in a timely mannerWork with the Accounts Department to resolve any invoice queriesDistributed shipping documents for overseas deliveries to our external shipping agent and accountsAny other administrative tasks requiredProblem solving

Education record

Education record