Senior Claims Adjuster
• Spearheaded comprehensive risk assessments and managed a diverse claims portfolio, including auto liability, bodily injury, commercial, and more.• Demonstrated exceptional proficiency in risk management, meticulous claim documentation, and successful handling of high-exposure claims.• Collaborated closely with in-house counsel to ensure regulatory compliance, assess liability, and make informed claims decisions.• Maintained consistently high customer satisfaction by proactively engaging clients, providing empathetic communication, and addressing concerns.• Trusted tutor and on-boarder for new claims adjusters, facilitating a smooth onboarding process and sharing best practices.