• Proofread scientific grant applications.

• Edited high-impact, highly visible direct mail marketing materials for business and strategic intent.• Proofread text for spelling, grammar, punctuation, and general inconsistencies.• Acted as front line of defense for legal team by checking for and implementing guidelines according to federal regulations.• Evaluated sources of truth utilized across teams including in-house style guide, legal guidelines and requirements, and intent documentation.

The Division of Legislative Services is the primary legal and general research agency of the Virginia General Assembly.• Provided copy editing services for the Virginia General Assembly's 2022-2023 session, editing bills, resolutions, and legislative summaries. • Ensured accuracy and consistency of the General Assembly’s documents by fact checking and cross referencing with current and prior legislative sessions.• Maintained Division of Legislative Services internal style guidelines document, using Chicago Manual of Style, cross referencing, and coordinating with other team members.

• Proofread outgoing member letters as part of quality assurance department. This involved ensuring sample letters generated by vendor contained accurate data, which matched the member database, and all text and formatting matched provided models and templates.• Modified letter templates for company vendor as needed, to accommodate updated text from the company and Centers for Medicare & Medicaid Services (CMS), and clarified template directions.• Interpreted CMS member form letters’ model directions and created diagrams for vendor as a visual aid to accompany the directions in the letter template, making instructions easier to comprehend.• Collaborated with internal team members, including subject matter experts, in composing language to be used in member letters, as required by CMS. • Created in-house style guide to aid in consistency of word choice, formatting, punctuation, etc. across all outgoing member letters using existing company communication, the USAGov Bilingual Style Guide, letters provided by translation service, and documentation from CMS.

Provided copyediting and proofreading services for author, John D. Roberts, for his book, Principles for Principals: A Guide to Being a School Administrator.• Utilized Chicago Manual of Style and publisher’s in-house style guide.• Edited manuscript for spelling, grammar, punctuation, usage, consistency, and readability, in addition to conducting structural editing; proofread document for publisher’s required format.

• Proofread and revised appraisal reports for spelling, grammar, and subject matter inaccuracies and irregularities. Verified the consistency and accuracy of data entry from various sources to ensure report data aligned with property public records and information provided by clients. • Ensured the compliance of appraisal reports with appraiser industry and client requirements, policies, and procedures.• Quality of review resulted in an improved approval rating in which 98% of appraisal reports exceeded underwriting requirements for an average of 50 lenders.

Furthered efforts to complete high quality appraisal products and educate consumers of their rights and industry regulations. Provided general office management for the firm.• Prepared correspondence on behalf of firm president including dictation, transcription of handwritten drafts and notes, and some ghostwriting—reflecting communication style of the named author. • Oversaw information management of appraisal workflow and client requests by writing office memos regarding new regulations, and updated resources required in appraisal research. • Provided timely communication—responding to inquiries and addressing any complaints utilizing strong interpersonal communication skills—as the point of contact for appraisers, office staff, and clients, while keeping the confidentiality of the clients’ and the appraisal reports’ sensitive information.• Developed paperless filing system in accordance with industry regulations by researching available tools with current software provider and collaborating with IT professional. Created instructional documents for implementation.• Compiled marketing package which included proofreading and editing staff resumes in addition to proofing company website content.• Maintained cohesiveness of office by training and supervising office assistant, creating operational procedures handbook, and heading on-boarding and off-boarding of appraisers and staff. Conducted appraisal review training to staff.• Increased productivity by creating appraisal order tracking system in Excel database.

I was an active member of the Richmond JMU Alumni Association, also known as RVA Dukes, for several years. I was the Volunteer and Scholarship Chair from 2012 - 2014. One of my duties was to head the committee that reviews and selects recipients of our chapter's scholarship. My other duties included regularly organizing volunteer events in which the alumni could participate.I was also the Crabfest chair for 2014 - 2015, our major fundraising event every summer.

• Taught English/Language Arts for grades 9, 10, and 12 for different levels—including remedial, regular, gifted, and co-taught inclusion classes with special education teachers. • Presented lesson to peers during teacher in-service.• Co-sponsored Beta Club, 2008 – 2009.• Created teaching materials within scope of county curriculum.• Contributed to creation of grade-wide end of 9 weeks tests.