- Build relationships with key employees among customer.- Create plans to address client's business needs.- Schedule regular meeting with customer to ensure they are satisfied

- Monitoring accounts to identify overdue payments.- Finding and contacting debtors to arrange debt payoffs.- Keeping accurate records and reporting collection activity.- Take action to encourage timely debt payment.- Process payment and refund.- Resolve billing and credit issue.- Update account status record and collection effort.

- Answering telephone and handling calls and inquiries professionally.- Greeting visitor and ensuring the highest level of care to client.- Maintaining the appearance of the reception area and meeting rooms.