Kate Downs Email & Phone Number

Bloomington, Minnesota, United States

Bloomington, Minnesota, United States

Southdale Heart Clinic

Bloomington, Minnesota

• Acted as a personal and confidential assistant to the President/CEO.• Drafted correspondence, meeting notices, agendas, reports, etc., as requested.• Arranged appointments for other association staff and visitors with the President. • Compiled board and annual business meeting agendas as well as produced timely and accurate minutes of board proceedings.• Greeted visitors, answered and directed telephone calls, took messages and responded to questions regarding the activities associated with the President’s position.• Maintained President’s calendar.• Formatted PowerPoint presentations for various meetings and member presentations.• Assisted other staff with scheduling meetings, creating spreadsheets, or other technical assistance as needed.• Coordinated with and periodically supervised other support team members to ensure proper workflow, training, PTO coverage, etc.• Worked closely with IT team and other vendors

Bloomington, Mn

Assist the regional directors by managing their calendars, setting up audio/recording tech along with PowerPoint presentations for high level meetings, etc. Create and manage online dashboards for finance and employee performance etc. Coordinate student fieldwork placements. Responsible to update CEO and administrators for 30 sites monthly/quarterly on metrics for employee productivity, cost per minute, and other metrics.

Minneapolis, Mn

Professionally answering incoming phone calls, emails or faxes from Healthcare customers and perform duties that include:Process sales ordersIssue return authorizationsAnswer question on products and/or servicesResearch orders and other actions to resolve problemsForward customer leads to the appropriate Territory Manager/Regional ManagerPromoting and ensuring customer satisfaction through value-added services as well as prompt identification and resolution of complaints, problems, and/or issuesEnter complaints into a common database on product performance issues

Eden Prairie, Mn

Responsible for maintenance and routinely cleaning of an ISO 7 cleanroom.

St. Anthony, Mn

Planned interventions for students with multiple diagnoses and academic support needs under skilled OTR supervision.Completed daily notes on intervention sessions to track individual progress of students.Effectively managed time to facilitate equitable sessions with all students on caseload.Consistently communicated with OTR concerning student progress, barriers and concerns.

St. Louis Park, Mn

Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments. Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.Diligently observed patient safety, risk management and infection control policies and procedures at all times. Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.Monitored and recorded patient progress in response to therapy.

Chanhassen, Mn

• Managed medical device batch record compliance for ISO 13485:2016• Completed CAPA actions per FDA and OSHA findings • Navigated cultural barriers with international distributors from Asia to Montreal• Interviewed potential distributors to determine suitability for partnering with PMT• Determined suitability of new partnerships and developed contracts and incentives suitable for distributor partners while protecting existing partnerships.• Supported FDA regulatory audits and assisted with OSHA compliance• Assisted Quality Assurance with internal audit compliance• Creatively salvaged relationship between company and its largest customer by bringing resolution to outstanding issues. • Worked cross functionally with department heads to meet customer needs and ensure protocol was followed. • Renewed relations with distributors and improved sales (necessary due to poor communication and care from previous employees) with 3 longstanding, large quantity distributors • Responsible to provide product specs, material used, and inventory availability.

Shakopee, Mn

Assisted the physical and occupational therapists with their patients by cleaning equipment after use, engaging with the patients, and performing basic tasks under the therapists' supervision. Transported patients to and from their appointments via wheelchair.

Associate Of Applied Science, Occupational Therapist Assistant, 4.0

Associate Of Arts (A.A.), Cross Cultural Studies, 3.8

Activities and Societies: Concert Choir, Freshman Student Council, Admissions Representative Represented the university by traveling all.

Hs Diploma