Kate Ellmaker Email & Phone Number

Tallahassee, Fl, Us

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

In addition to the responsibilities required for HR Operations Assistant I and II:-Implements process improvements for HR Operations Service Center functions-Leads company I-9 audits to review accuracy and compliance at all site locations-Serves as the Lead when the manager(s) are unavailable, including approving schedules and directing workflow-Supports over 120 Office Coordinators with I-9 inquiries -Serves as a system administrator for unemployment including managing claims, wage audits, hearing notices-Supports HR Operations Assistants I and II in the successful completion of their assigned administrative tasks

Charlotte, Nc

-Led new hire orientation which included educating employees on system use of Sharepoint and MyCareer, explained benefits and system use of the My Total Rewards site, guided tours of the campus and ensured paperwork was completed and entered into the system accurately (including I-9s and badges)-Acted as a liaison between TA, IT, and managers for new hire orientation that ensured successful onboarding-Served as system administrator for I-9 compliance process, conducted audits as needed and approved I-9 verifications for employees-Served as a lead on the HR Operations Team to train new teammates on computer systems, HR Operations processes and procedures, daily tasks and communication/service level agreements with other departments-Maintained company human resources inbox by responding to all inquiries sent via email-Monitored and approved employee time cards in the Kronos system confirming accuracy to ensure accurate pay-Provided resolutions to current and previous employees who contacted the HR Operations Service Center with questions, including benefits, payroll, LOA, employee relations, recruiting, company polices, etc.-Assisted employees with the use of the self-service portal and delivered knowledge for independent use-Utilized case management program to accurately document employee relations cases-Completed verification of employment income forms and DOT verification forms-Proofread and edited correspondence distributed to key stakeholders in the company-Demonstrated proficiency with HR software including in SAP, Accero, Kronos, Genesys, Hyland Document and Case Management, Galaxy Access Control, I-9 Management System, ADP

Huntersville, Nc

- Organized and led activities designed to promote physical, mental, and social development for a class of 13 four-year-olds- Identified children showing signs of emotional, developmental or health-related problems and discussed with supervisors, parents, and child development specialists

Huntersville, Nc

- Provided excellent customer service to guests by listening to their needs and providing solutions - Aided guests by resolving concerns related to orders, defective merchandise, and returns- Created innovative product displays to enhance their marketability

Atlanta, Ga

- Negotiated until bottom of market cost was attained to purchase desired commercial advertising space for clients in radio and television while consistently meeting tight deadlines- Coordinated content delivery, network execution, and optimization for two markets- Proficiently executed media billings and payables

Dallas, Tx

- Purchased desired commercial advertising space for clients in radio and television- Conducted market research, analysis, and planning for 15 markets- Justified post buy analysis for under/over delivery- Negotiated and evaluated promotions and merchandising that enhanced clients' advertising visibility

Dallas, Tx

Broadcast Negotiator (October 1995 - November 1996)- In collaboration with a media assistant, managed 30 markets and negotiated until bottom of market cost was attained to purchase desired time slots in radio and television for advertising clients- Proficiently executed media billings and payablesAccount Coordinator for La Quinta Inns (October 1995 - November 1996)- Monitored market expenditures, ensured client requirements were executed properly, and evaluated merchandising on a market-to-market basisAssociate Broadcast Negotiator (June 1995 - October 1995)- Acquired desired time slots and media space for advertising clients- Managed radio and television buys for 16 markets- Successfully negotiated buys, resolved discrepancies, and performed maintenance for 16 marketsAssistant Broadcast Negotiator (August 1994 - June 1995)- Negotiated all buy make-goods that ensured client received the most return on their investment- Resolved all billing discrepancies to maintain 60-day current status- Ensured correct and timely computer input of all buys- Supported the Earth Grains account that included buy analysis and reporting accuracy

Dallas, Tx

- Member of a 10-person sales team that sold commercial airtime and successfully managed the national advertising for over 80 client stations and more than 25 regional advertising agencies- Recipient of Petry Star Award June 1994 for outstanding contribution to the organization- Monitored in excess of 30 accounts requiring sales service and relationships including Pepsi, Continental Airlines, and GTE- Provided training and mentoring to new employees

Dallas, Tx

- Supervised and mentored a team of six sales associates- Performed department merchandising, inventory, bookkeeping sales, sales analysis, and applicable reports- Provided individualized customer support