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Kate Everett is listed as Principal (SR) Analyst - Technical Support and Solutions at AVANGRID, a with 3606 employees, based in Augusta, Maine, United States. AeroLeads shows a matched LinkedIn profile for Kate Everett.
Kate Everett previously worked as Lead Analyst - Business Support & Solutions at Avangrid and Lead Analyst - Training Development at Avangrid. Kate Everett holds Bachelor'S Degree, Information Technology from Southern New Hampshire University.
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Experienced Principal Analyst with a demonstrated history of working in the utilities industry. Skilled in coaching, communication, team building, mentoring, systems testing, testing plans, project coordination, process documentation and employee training. Strong human resources professional and IT professional with a Bachelor's degree focused in Information Technology. Fluent in: MS Office, Adobe Suite, Oracle, Jira, HPALM, Asana, SAP CRM/ECC/ERP/BW.
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Maine, United States
Systems testingSystem/Training DocumentationQuality assurance testing Revenue RecoveryTesting plansChange ManagementSAP System Upgrades/EnhancementsProject Lead & Liason
Maine, United States
Systems testingSystem/Training DocumentationQuality assurance testing Testing plansChange ManagementSAP System Upgrades/EnhancementsVendor CommunicationsProject Lead & Liason
Customer Service Training and Development for Avangrid Networks, a leading renewable energy provider located within the continental US. Avangrid Networks has multiple utility companies that provide gas and electric services to millions of consumers within the Eastern USA. Introduction training to New Hires for Process implementation, Software training, Soft Skills training and addresses how to approach and resolve customer concerns. Development and progression training, training reviews and refreshers for internal company employees. Updating and managing training curriculum. Facilitates interactive and engaging adult learning. Coaching and development feedback for new and existing employees.
Customer Service Specialist for Central Maine Power, a subsidiary of Avangrid Networks. Excelled system navigation, process implementation and resolving inbound and outbound call customer concerns. communicated and remedies customer queries via online communications and mail correspondence. Facilitated side by side peer mentoring and specialized training. Assisted with reports and data entry for payments, program enrollments, service establishment and credit procedures. Assisted with software migrations and the implementation and testing of new SAP based Customer Care Management System.
Maine
Customer Service Representative for On Target Utility Services, working with underground GIS mapping software to accurately locate and resolve customer, utility and contractor concerns for underground communication and electric utilities in New England. Engaged in outbound dispatching to field employees regarding utility emergencies in addition to basic DigSafe and Call Before You Dig tickets throughout New England territories. In-bound customer care representative resolving customer and contractor concerns for tickets and utility markings for completed tickets. Conducted new employee training and coaching of systems and company process and procedures. Facilitated team building activities for entire on-site location and coordinated approved company celebrations to help boost employee morale and engagement.
Other employees you can reach at avangrid.com. View company contacts for 3606 employees →
Lasse Vestergaard
Colleague at AvangridPortland, Oregon, United States
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John Deegan Cia, Cisa
Colleague at AvangridKennebunk, Maine, United States
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Joseph (Jb) Brennan
Colleague at AvangridUnited States
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Derek Leonard
Colleague at AvangridIda Grove, Iowa, United States
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Rohit Mahendra Kamble
Colleague at AvangridRockville, Maryland, United States
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Terry Stanley
Colleague at AvangridUtica-Rome Area, United States
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Ian Burns
Colleague at AvangridBrunswick, Maine, United States
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Jonathan Stearns, Cpp
Colleague at AvangridNew York City Metropolitan Area, United States
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Ewa Drury
Colleague at AvangridGreater Hartford, United States
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Igor De Paula Cardoso
Colleague at AvangridRochester, New York, United States
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Quick answers generated from the profile data available on this page.
Kate Everett works for AVANGRID.
Kate Everett is listed as Principal (SR) Analyst - Technical Support and Solutions at AVANGRID.
Kate Everett is based in Augusta, Maine, United States while working with AVANGRID.
Kate Everett has worked for Avangrid, Central Maine Power Company, and On Target Utility Services.
Kate Everett's colleagues at AVANGRID include Lasse Vestergaard, John Deegan Cia, Cisa, Joseph (Jb) Brennan, Derek Leonard, and Rohit Mahendra Kamble.
You can use AeroLeads to view verified contact signals for Kate Everett at AVANGRID, including work email, phone, and LinkedIn data when available.
Kate Everett holds Bachelor'S Degree, Information Technology from Southern New Hampshire University.
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