Collaborate with talent management, compliance, information security, and many business areas to establish LMS and course content best practices to drive adoption and engage managers and employees in learning, development, and growth.Ensure course content reaches the target employee population and aligns with corporate goals and strategies.Discover functionality to support professional and production floor learning programs and access needs (mobile, external users, and SSO).Accountable for the accuracy of HR data, management of quarterly application upgrades, curriculum assignments, and overall functionality of the LMS and other training resources.

Appointed project manager for the Plateau (on-premise) to SuccessFactors (Cloud) upgrade. Mediated issues throughout the project lifespan. The upgrade project was completed successfully in 6 months with all project due dates met.Installed content from a variety of vendors. Managed vendor relationships and contracts. Provided technical writing and instructional design expertise utilizing Word, Adobe Captivate, PowerPoint, and Articulate Storyline. Worked closely with users, business areas, and vendors to resolve complex issues and manage learning programs.Upgraded the Document Management System from Resite to Epilogue Publisher. Application manager for Epilogue Author (a rapid document creation and simulation tool).

Responsible for global support issues, reports, and course configuration.Collaborated with Human Resources on the configuration and assignment of Skillsoft courses. Attended monthly meetings with Skillsoft to problem solve, enhance, and plan.Designed and implemented custom training content and SAP technical documents.

Successfully provided technical problem solving and training in a 30 PC classroom. Trained teachers and a diverse range of students on the creation of MicroSoft PowerPoint presentations, Visio, Word documents, and other computer products.Wrote Instructional materials for over 100 classes. Utilized Smart Board technology to enhance student interest and comprehension in order to meet key goals.Demonstrated to students the value of using internet study tools, text-to-speech, Rosetta Stone and on-line resources to enhance their education.Completed 33 hours towards a Masters in Education degree. Collaborated effectively with classroom teachers on executing lesson and classroom management plans.