Working in a large music venue that caters to +400 patrons, this role is fast-paced and requires forward-thinking and anticipation of the teams needs. As staff we regularly organise bar tabs, instrument storage and collection, and the general wellbeing of the musicians and bands who perform here.

Within this role, I am responsible for the creation of media content for the College community. Specifically, this entails interviewing candidates, Alumni members, and students about areas of interest to the wider community. Guided by the Director of Development and Engagement, Lyn Edwards, I work closely with staff members to deliver appropriate, enticing content.

Beginning this role as a waitress, and working my way to bartender, I regularly interact with clients and practice conflict management. Along with managing relationships within a team environment, I quickly learnt the ways of the large company, along with practicing fast, quality service.

As a casual weekend employee, I was responsible for receptionist duties, along with frequently interacting with clients. Specifically, my role included answering the phones, completing guest bookings, dictating product transactions, editing the various social media accounts, and providing regular content updates. Along with this, I utilised my barista skills daily, and assisted the hair stylists with clients washes and dyes.

Since beginning this position in 2017, I have excelled through the ranks and currently hold the role of Head Waiter. With this title comes the responsibility of client liaison before, during, and after events, educating other staff members on appropriate conduct throughout the days, creating reports for management, critically analysing the performance of others, and delivering a top-quality standard of service at all times. With events ranging from New Years at the Sydney Opera House and the Melbourne Cup, to private business functions in the CBD, weddings, and small promotional events for brands such as Chanel and Mercedes-Benz, this role has provided me with communication and hospitality skills that bleed into other aspects of my professional life.